Aircast vs Switchboard Live

Struggling to choose between Aircast and Switchboard Live? Both products offer unique advantages, making it a tough decision.

Aircast is a Audio & Music solution with tags like airplay, chromecast, multiroom, open-source.

It boasts features such as Streams audio to multiple AirPlay and Chromecast devices, Supports multi-room audio, Open source software, Available on Windows, Mac, Linux, Can stream from computer or mobile device and pros including Free and open source, Works with common streaming protocols, Allows whole home audio streaming, Cross platform support.

On the other hand, Switchboard Live is a Business & Commerce product tagged with call-routing, call-recording, ivr, analytics, crm-integration, automation.

Its standout features include Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS), and it shines with pros like Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Aircast

Aircast

Aircast is an open-source software that allows you to stream audio from your computer or mobile device to multiple AirPlay and Chromecast devices. It enables multi-room audio streaming to speakers throughout your home.

Categories:
airplay chromecast multiroom open-source

Aircast Features

  1. Streams audio to multiple AirPlay and Chromecast devices
  2. Supports multi-room audio
  3. Open source software
  4. Available on Windows, Mac, Linux
  5. Can stream from computer or mobile device

Pricing

  • Open Source

Pros

Free and open source

Works with common streaming protocols

Allows whole home audio streaming

Cross platform support

Cons

Setup can be complex for non technical users

Limited mobile app support

Requires separate streaming devices


Switchboard Live

Switchboard Live

Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Categories:
call-routing call-recording ivr analytics crm-integration automation

Switchboard Live Features

  1. Cloud-based call center software
  2. Interactive voice response (IVR) system
  3. Call routing and distribution
  4. Real-time call monitoring
  5. Call recording
  6. Reporting and analytics
  7. CRM integrations
  8. Customizable agent desktop
  9. Omnichannel support (voice, email, chat, SMS)

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable and flexible

Lower upfront costs compared to on-premise systems

Accessible from anywhere with internet connection

Regular feature updates

Strong call routing and IVR capabilities

Good value for money

Cons

Can be expensive for large call centers

Limited customization options

Reliant on internet connectivity

Not as advanced as some competitor products

Lacks some features of on-premise systems