Aircast vs Switchboard Live

Struggling to choose between Aircast and Switchboard Live? Both products offer unique advantages, making it a tough decision.

Aircast is a Audio & Music solution with tags like airplay, chromecast, multiroom, open-source.

It boasts features such as Streams audio to multiple AirPlay and Chromecast devices, Supports multi-room audio, Open source software, Available on Windows, Mac, Linux, Can stream from computer or mobile device and pros including Free and open source, Works with common streaming protocols, Allows whole home audio streaming, Cross platform support.

On the other hand, Switchboard Live is a Business & Commerce product tagged with call-routing, call-recording, ivr, analytics, crm-integration, automation.

Its standout features include Cloud-based call center software, Interactive voice response (IVR) system, Call routing and distribution, Real-time call monitoring, Call recording, Reporting and analytics, CRM integrations, Customizable agent desktop, Omnichannel support (voice, email, chat, SMS), and it shines with pros like Easy to set up and use, Scalable and flexible, Lower upfront costs compared to on-premise systems, Accessible from anywhere with internet connection, Regular feature updates, Strong call routing and IVR capabilities, Good value for money.

Feature	Aircast	Switchboard Live
Overall Score	N/A	N/A
Primary Category	Audio & Music	Business & Commerce

Product Overview

Aircast

Description: Aircast is an open-source software that allows you to stream audio from your computer or mobile device to multiple AirPlay and Chromecast devices. It enables multi-room audio streaming to speakers throughout your home.

Switchboard Live

Description: Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

Key Features Comparison

Aircast Features

• Streams audio to multiple AirPlay and Chromecast devices
• Supports multi-room audio
• Open source software
• Available on Windows, Mac, Linux
• Can stream from computer or mobile device

Switchboard Live Features

• Cloud-based call center software
• Interactive voice response (IVR) system
• Call routing and distribution
• Real-time call monitoring
• Call recording
• Reporting and analytics
• CRM integrations
• Customizable agent desktop
• Omnichannel support (voice, email, chat, SMS)

Pros & Cons Analysis

Aircast

Pros

• Free and open source
• Works with common streaming protocols
• Allows whole home audio streaming
• Cross platform support

Cons

• Setup can be complex for non technical users
• Limited mobile app support
• Requires separate streaming devices

Switchboard Live

Pros

• Easy to set up and use
• Scalable and flexible
• Lower upfront costs compared to on-premise systems
• Accessible from anywhere with internet connection
• Regular feature updates
• Strong call routing and IVR capabilities
• Good value for money

Cons

• Can be expensive for large call centers
• Limited customization options
• Reliant on internet connectivity
• Not as advanced as some competitor products
• Lacks some features of on-premise systems

Pricing Comparison

Aircast

• Open Source

Switchboard Live

• Subscription-Based