AskMe Chat vs Freshchat
Struggling to choose between AskMe Chat and Freshchat? Both products offer unique advantages, making it a tough decision.
AskMe Chat is a Online Services solution with tags like chat, live-chat, customer-service, conversations, messaging, agents.
It boasts features such as Real-time visitor tracking, Chat transfer between agents, Canned responses, Integrations with CRM and help desk tools and pros including Improves customer engagement, Provides quick customer support, Increases sales conversions.
On the other hand, Freshchat is a Social & Communications product tagged with live-chat, bots, shared-inboxes, automation-workflows, customer-engagement.
Its standout features include Live Chat, Shared Inboxes, Automation Workflows, Bots, Team Inbox, Conversation Routing, Canned Responses, Visitor Info, Real-time Analytics, and it shines with pros like Easy to use interface, Omnichannel support, Built-in CRM, Mobile app for agents, Powerful automation.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
AskMe Chat
AskMe Chat is a customer service chat platform that allows companies to have live conversations with customers on their website. It has features like real-time visitor tracking, chat transfer between agents, canned responses, and integrations with popular CRM and help desk tools.
Categories:
AskMe Chat Features
- Real-time visitor tracking
- Chat transfer between agents
- Canned responses
- Integrations with CRM and help desk tools
Pricing
- Subscription-Based
Pros
Cons
Freshchat
Freshchat is a customer engagement and support software designed for sales and support teams. It provides features like live chat, bots, shared inboxes, and automation workflows to help teams manage customer conversations across multiple channels.
Categories:
Freshchat Features
- Live Chat
- Shared Inboxes
- Automation Workflows
- Bots
- Team Inbox
- Conversation Routing
- Canned Responses
- Visitor Info
- Real-time Analytics
Pricing
- Freemium
- Subscription-Based