Asterisk vs Cloud Telephony

Struggling to choose between Asterisk and Cloud Telephony? Both products offer unique advantages, making it a tough decision.

Asterisk is a Network & Admin solution with tags like voip, pbx, telephony.

It boasts features such as PBX functionality, VoIP, Interactive voice response, Voicemail, Conference calling, Call routing, Call queuing and pros including Open source and free, Highly customizable, Supports many protocols and codecs, Active development community, Integrates with many CRM and business software.

On the other hand, Cloud Telephony is a Business & Commerce product tagged with cloud, telephony, voice, calls, internet.

Its standout features include Cloud-based telephony system, Ability to make and receive calls over the internet, Integration with various devices and software, Scalable and flexible solution, Automated call routing and distribution, Call recording and monitoring features, Unified communication and collaboration tools, Mobile and remote access capabilities, and it shines with pros like Reduced upfront costs and maintenance, Scalability to accommodate business growth, Increased mobility and remote work capabilities, Centralized management and control, Improved customer experience with advanced features, Potential for cost savings on long-distance and international calls.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Asterisk

Asterisk

Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Categories:
voip pbx telephony

Asterisk Features

  1. PBX functionality
  2. VoIP
  3. Interactive voice response
  4. Voicemail
  5. Conference calling
  6. Call routing
  7. Call queuing

Pricing

  • Open Source

Pros

Open source and free

Highly customizable

Supports many protocols and codecs

Active development community

Integrates with many CRM and business software

Cons

Steep learning curve

Requires technical expertise to setup and manage

Limited official support

Fragmented documentation

Not as feature rich as proprietary PBX systems


Cloud Telephony

Cloud Telephony

Cloud telephony refers to a voice communication service hosted in the cloud, rather than a business's on-premises phone system. It allows connecting landline and mobile phones to make and receive calls over the internet.

Categories:
cloud telephony voice calls internet

Cloud Telephony Features

  1. Cloud-based telephony system
  2. Ability to make and receive calls over the internet
  3. Integration with various devices and software
  4. Scalable and flexible solution
  5. Automated call routing and distribution
  6. Call recording and monitoring features
  7. Unified communication and collaboration tools
  8. Mobile and remote access capabilities

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Reduced upfront costs and maintenance

Scalability to accommodate business growth

Increased mobility and remote work capabilities

Centralized management and control

Improved customer experience with advanced features

Potential for cost savings on long-distance and international calls

Cons

Dependency on stable internet connectivity

Potential security and privacy concerns

Learning curve for employees to adapt to new system

Limited control over infrastructure compared to on-premises systems

Potential issues with call quality and reliability depending on network conditions