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Asterisk vs Microsoft Lync

Professional comparison and analysis to help you choose the right software solution for your needs.

Asterisk icon
Asterisk
Microsoft Lync icon
Microsoft Lync

Asterisk vs Microsoft Lync: The Verdict

⚡ Summary:

Asterisk: Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Microsoft Lync: Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature Asterisk Microsoft Lync
Sugggest Score
Category Network & Admin Social & Communications
Pricing Open Source

Product Overview

Asterisk
Asterisk

Description: Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Type: software

Pricing: Open Source

Microsoft Lync
Microsoft Lync

Description: Microsoft Lync is a unified communications platform that combines IM, voice, video, and web conferencing into one interface. It allows for seamless communication and collaboration across devices.

Type: software

Key Features Comparison

Asterisk
Asterisk Features
  • PBX functionality
  • VoIP
  • Interactive voice response
  • Voicemail
  • Conference calling
  • Call routing
  • Call queuing
Microsoft Lync
Microsoft Lync Features
  • Instant messaging
  • Presence detection
  • Voice over IP (VoIP) telephony
  • Video conferencing
  • Desktop and application sharing
  • Whiteboarding
  • File transfers
  • Call control and delegation
  • Call forwarding
  • Call transfer
  • Call parking
  • Remote desktop control
  • Integrations with Microsoft Office apps

Pros & Cons Analysis

Asterisk
Asterisk

Pros

  • Open source and free
  • Highly customizable
  • Supports many protocols and codecs
  • Active development community
  • Integrates with many CRM and business software

Cons

  • Steep learning curve
  • Requires technical expertise to setup and manage
  • Limited official support
  • Fragmented documentation
  • Not as feature rich as proprietary PBX systems
Microsoft Lync
Microsoft Lync

Pros

  • Unified communications
  • Cross-platform availability
  • Integration with other Microsoft products
  • Scalability
  • Security features
  • Mobile apps available
  • Easy to use interface

Cons

  • Can be expensive for large deployments
  • Setup and configuration can be complex
  • Requires training for some advanced features
  • Limited customization options
  • Dependency on Microsoft infrastructure

Pricing Comparison

Asterisk
Asterisk
  • Open Source
Microsoft Lync
Microsoft Lync
  • Not listed

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