Asterisk vs UserVoice

Professional comparison and analysis to help you choose the right software solution for your needs.

Asterisk

UserVoice

Asterisk vs UserVoice: The Verdict

⚡ Summary:

Asterisk: Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

UserVoice: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature	Asterisk	UserVoice
Sugggest Score	—	—
Category	Network & Admin	Business & Commerce
Pricing	Open Source	—

Product Overview

Asterisk

Description: Asterisk is an open source communications software that allows you to build telephony applications and services. It supports voice over IP, video conferencing, voicemail, auto attendant, interactive voice response, and more. It can be used to build PBX systems, call center solutions, and other communications platforms.

Type: software

Pricing: Open Source

UserVoice

Description: UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from customers. It includes capabilities like idea forums, helpdesk ticketing, customer support analytics, and more.

Type: software

Key Features Comparison

Asterisk Features

PBX functionality
VoIP
Interactive voice response
Voicemail
Conference calling
Call routing
Call queuing

UserVoice Features

Idea forums
Helpdesk ticketing
Customer support analytics
Feedback collection
Bug reporting
Feature requests

Pros & Cons Analysis

Asterisk

Pros

Open source and free
Highly customizable
Supports many protocols and codecs
Active development community
Integrates with many CRM and business software

Cons

Steep learning curve
Requires technical expertise to setup and manage
Limited official support
Fragmented documentation
Not as feature rich as proprietary PBX systems

UserVoice

Pros

Easy to set up and use
Good integration options
Scales well for large companies
Good analytics and reporting
Improves customer engagement

Cons

Can get expensive for larger teams
Limited customization options
Mobile app needs improvement
Steep learning curve initially

Pricing Comparison

Asterisk

Open Source

UserVoice

Not listed

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