AWStats vs InstantCustomer.com

AWStats

Description: AWStats is a free, open source log file analyzer for web analytics. It produces statistics about website traffic and visitors from web, FTP, mail server or streaming media server log files.

Type: software

Pricing: Open Source

InstantCustomer.com

Description: InstantCustomer.com is a live chat and customer support software designed to help businesses connect with potential customers in real-time. It offers features like customizable chat widgets, real-time visitor analytics, agent collaboration tools, and customer satisfaction surveys.

Type: software

AWStats Features

• Analyzes web, FTP, mail and streaming media server log files
• Provides statistics on visits, pages, hits, hour by hour usage, domains/countries of hosts, search engines, keywords, robots, broken links, file types, browsers etc
• Supports log files from all major web servers like Apache, IIS, etc
• Generates HTML reports for easy viewing of statistics
• Supports geolocation of visitors based on IP address
• Customizable with plugins and language translations

InstantCustomer.com Features

• Customizable chat widgets
• Real-time visitor analytics
• Agent collaboration tools
• Customer satisfaction surveys

AWStats

• Open Source

InstantCustomer.com

• Not listed