
Description: Callback Tracker is a simple customer relationship management (CRM) software designed for small businesses to organize and track customer interactions through calls, emails, and meetings. It features contact management, call logging, reminders, analytics, and integration with phone systems.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting their website or mobile app in real-time. Key features include unlimited agents, canned responses, contact forms, and integrations with other software.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API