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CastleGate vs Desky Support

A side-by-side look at CastleGate and Desky Support. For an in-depth review of either product, follow the links below.

CastleGate

CastleGate

Network & Admin

CastleGate is an open-source API gateway and management platform that enables developers to secure, manage and monitor APIs. It handles authentication, rate limiting, transformations and more with a flexible rules engine.

opensourceapi-gatewayauthenticationrate-limiting
Desky Support

Desky Support

Business & Commerce

Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer queries through multiple channels like email, live chat, social media and self-service knowledge base. Key features include ticketing, automation rules, SLAs and custom reports.

help-deskcustomer-supportticketingknowledge-baseautomationslas