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Channel 9 vs Switchboard Live

A side-by-side look at Channel 9 and Switchboard Live. For an in-depth review of either product, follow the links below.

Channel 9

Channel 9

Development

Channel 9 is a community site from Microsoft focused on conversations with developers and engineers around Microsoft technologies and products. It features shows, forums, blogs, and more for connecting the developer community.

microsoftcommunityforumsblogs
Switchboard Live

Switchboard Live

Business & Commerce

Switchboard Live is a cloud-based call center software solution that provides features like IVR, call routing, call recording, analytics, and integrations with CRM platforms. It aims to improve call center operations through automation and easy access to data.

call-routingcall-recordingivranalyticscrm-integrationautomation