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Charles vs ngDesk

A side-by-side look at Charles and ngDesk. For an in-depth review of either product, follow the links below.

Charles

Charles

Development

Charles is an HTTP proxy / HTTP monitor / Reverse Proxy that enables a developer to view all of the HTTP and SSL / HTTPS traffic between their machine and the Internet. This includes requests, responses and the HTTP headers (which contain the cookies and caching information).

proxyhttphttpsmonitorreverse-proxy
ngDesk

ngDesk

Business & Commerce

ngDesk is an open-source help desk and customer support software. It allows companies to manage customer questions, requests and issues more efficiently through features like ticketing, knowledge base, and automation workflows.

help-deskticketingknowledge-baseautomation-workflowscustomer-support

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