Best ngDesk Alternatives (26)
Looking for a ngDesk alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is ngDesk? ngDesk is an open-source help desk and customer support software. It allows companies to manage customer questions, requests and issues more efficiently through features like ticketing, knowledge base, and automation workflows.
Top Alternatives to ngDesk
AlertAgility is an IT alert and incident management platform that helps organizations manage IT incidents and outages more effectively. It …
JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …
Request Tracker (RT) is an open source issue tracking system that allows organizations to manage requests, bugs, tasks, changes, documents …
Spiceworks is a free IT management software designed for small and mid-size businesses. It includes features like network monitoring, inventory …
A Jira clone is project management software that mimics the core functionalities of Atlassian's Jira product. It provides tools for …
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ngDesk Overview
ngDesk is an open source help desk and customer support software designed to help companies provide efficient customer service. It comes with a set of robust features to manage customer inquiries through channels like email, live chat, voice calls etc.Key features of ngDesk include:Ticketing system to manage customer support ticketsKnowledge base to document solutions to common problemsCommunity forums for customers to interact with each otherService level agreements (SLAs) and remindersAutomation workflows to streamline repetitive tasksCustom widgets and data fields to …
Quick Comparison
| Software | Pricing | Score |
|---|---|---|
| ngDesk | N/A | — |
| JIRA | free | 1 |
| Zenduty | N/A | — |
| AlertAgility | N/A | — |
| Cabot | N/A | — |
| PagerDuty | N/A | — |
| Tara AI | N/A | — |
| JitBit Helpdesk | N/A | — |
| OpsGenie | N/A | — |
| iLert | N/A | — |
| Request Tracker | N/A | — |
Read full ngDesk review → | Browse Business-Commerce software