OpsGenie
OpsGenie is an incident management and on-call scheduling platform designed for operating always-on services. It enables teams to plan for and respond to service disruptions quickly by notifying the right people using alerts and on-call schedules.
incident-management
alerting
oncall-scheduling
OpsGenie: Incident Management & On-Call Scheduling
Incident management and on-call scheduling platform for always-on services, enabling teams to respond quickly to service disruptions using alerts and on-call schedules.
What is OpsGenie?
OpsGenie is a popular incident management and on-call scheduling platform used by DevOps, SRE, and other technology teams. It helps teams plan for and respond to service disruptions by getting the right people engaged at the right time.
Key features of OpsGenie include:
- Alert routing and escalation policies to notify teams via email, text messages, phone calls and more
- On-call scheduling and rotation management
- Incident timelines showing alerts and responders actions
- Integration with monitoring tools like DataDog, PagerDuty, Nagios and more
- REST API and webhook integrations for custom alerting
- Mobile apps for IOS and Android
OpsGenie helps technology organizations embrace best practices like following the sun support models and documenting incident response processes. With automatic alert escalations and always-on scheduler, OpsGenie ensures the right people are engaged to detect, troubleshoot and resolve service issues.
OpsGenie was founded in 2010 and acquired by Atlassian in 2018. It is built and priced specifically for technical and operating teams in IT organizations. They offer a fully-featured free plan as well as paid plans based on the number of users and integrations.
OpsGenie Features
Features
- Incident management
- Alerting
- On-call scheduling
- Escalations
- Notifications via email, SMS, phone calls
- Integration with monitoring tools
- REST API
- Mobile apps
Pricing
- Free
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Flexible alerting and notification options
Powerful escalation policies
Good integration capabilities
Scalable for teams of all sizes
Cons
Can be pricey for larger teams
Mobile apps could be better
Some features require higher tier plans
Official Links
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