Splunk On-Call vs OpsGenie

Struggling to choose between Splunk On-Call and OpsGenie? Both products offer unique advantages, making it a tough decision.

Splunk On-Call is a Network & Admin solution with tags like incident-management, alerting, collaboration, itsm, monitoring-integration.

It boasts features such as Incident management, Alert aggregation, On-call scheduling, Collaboration tools, Reporting and analytics and pros including Integrates with many monitoring tools, Automates incident response workflows, Enables efficient on-call collaboration, Provides visibility into SLA compliance.

On the other hand, OpsGenie is a Online Services product tagged with incident-management, alerting, oncall-scheduling.

Its standout features include Incident management, Alerting, On-call scheduling, Escalations, Notifications via email, SMS, phone calls, Integration with monitoring tools, REST API, Mobile apps, and it shines with pros like Easy to set up and use, Flexible alerting and notification options, Powerful escalation policies, Good integration capabilities, Scalable for teams of all sizes.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Splunk On-Call

Splunk On-Call

Splunk On-Call is an incident management platform that helps teams collaborate to resolve IT incidents quickly. It integrates with monitoring tools to automatically create alerts, enables efficient communication between on-call responders, and provides visibility into SLA compliance.

Categories:
Network & Admin It Operations Management
incident-management alerting collaboration itsm monitoring-integration

Splunk On-Call Features

  1. Incident management
  2. Alert aggregation
  3. On-call scheduling
  4. Collaboration tools
  5. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Integrates with many monitoring tools

Automates incident response workflows

Enables efficient on-call collaboration

Provides visibility into SLA compliance

Cons

Can be complex to set up and customize

Mobile app could be better

Lacks advanced machine learning capabilities

OpsGenie

OpsGenie

OpsGenie is an incident management and on-call scheduling platform designed for operating always-on services. It enables teams to plan for and respond to service disruptions quickly by notifying the right people using alerts and on-call schedules.

Categories:
Online Services Incident Management
incident-management alerting oncall-scheduling

OpsGenie Features

  1. Incident management
  2. Alerting
  3. On-call scheduling
  4. Escalations
  5. Notifications via email, SMS, phone calls
  6. Integration with monitoring tools
  7. REST API
  8. Mobile apps

Pricing

  • Free
  • Freemium
  • Subscription-Based

Pros

Easy to set up and use

Flexible alerting and notification options

Powerful escalation policies

Good integration capabilities

Scalable for teams of all sizes

Cons

Can be pricey for larger teams

Mobile apps could be better

Some features require higher tier plans