Chaskiq vs LiveChat Starter Kit

Struggling to choose between Chaskiq and LiveChat Starter Kit? Both products offer unique advantages, making it a tough decision.

Chaskiq is a Social & Communications solution with tags like live-chat, email, messaging, customer-support.

It boasts features such as Live Chat, Email Marketing, Help Desk, Knowledge Base, Conversation Funnels, Team Inboxes, Automation, Integrations, Custom Bots, Real-Time Analytics and pros including Open source and self-hosted, Highly customizable, Good selection of features, Active development community, Affordable pricing.

On the other hand, LiveChat Starter Kit is a Social & Communications product tagged with chat, live-chat, customer-service, sales.

Its standout features include Unlimited agents, Unlimited chats, Visitor info gathering, Real-time analytics, Canned responses, Mobile app, Desktop app, Chat transfer, Email notifications, and it shines with pros like Easy to set up and use, Affordable pricing, Good features for the price, Mobile app included, Good customer support.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Chaskiq

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate with customers via live chat, email, and messaging platforms.

Categories:
Social & Communications Customer Engagement
live-chat email messaging customer-support

Chaskiq Features

  1. Live Chat
  2. Email Marketing
  3. Help Desk
  4. Knowledge Base
  5. Conversation Funnels
  6. Team Inboxes
  7. Automation
  8. Integrations
  9. Custom Bots
  10. Real-Time Analytics

Pricing

  • Open Source
  • Freemium
  • Custom Pricing

Pros

Open source and self-hosted

Highly customizable

Good selection of features

Active development community

Affordable pricing

Cons

Steeper learning curve than SaaS alternatives

Limited native integrations

Less polished UI than competitors

Lacks some advanced features of paid tools

LiveChat Starter Kit

LiveChat Starter Kit

LiveChat Starter Kit is an easy-to-use live chat software for small businesses. It allows you to chat with website visitors in real-time, gather customer data, and improve sales conversions.

Categories:
Social & Communications Live Chat
chat live-chat customer-service sales

LiveChat Starter Kit Features

  1. Unlimited agents
  2. Unlimited chats
  3. Visitor info gathering
  4. Real-time analytics
  5. Canned responses
  6. Mobile app
  7. Desktop app
  8. Chat transfer
  9. Email notifications

Pricing

  • Freemium

Pros

Easy to set up and use

Affordable pricing

Good features for the price

Mobile app included

Good customer support

Cons

Limited customization

No CRM integrations

Lacks some advanced features of competitors

Mobile app could be better