ChatIsOn vs Jitbit Live Chat

Struggling to choose between ChatIsOn and Jitbit Live Chat? Both products offer unique advantages, making it a tough decision.

ChatIsOn is a Social & Communications solution with tags like live-chat, realtime-chat, website-chat, customer-support.

It boasts features such as Real-time chat, Canned responses, Chat transfer, Real-time analytics, Integrations with CRM and help desk tools and pros including Easy to use interface, Allows quick response to website visitors, Improves customer engagement, Provides insights into customer conversations.

On the other hand, Jitbit Live Chat is a Online Services product tagged with help-desk, live-chat, customer-support, messaging.

Its standout features include Live chat, Help desk ticketing, Knowledge base, Visitor tracking, Canned responses, Mobile apps, Customizable chat widgets, Team inbox, Multiple chat agents, Chat transfer, Chat transcripts, Integration with popular apps, and it shines with pros like Easy to use interface, Affordable pricing, Good feature set for the price, Mobile apps for agents, No per agent fees, Good customer support.

Feature	ChatIsOn	Jitbit Live Chat
Overall Score	N/A	N/A
Primary Category	Social & Communications	Online Services

Product Overview

ChatIsOn

Description: ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Jitbit Live Chat

Description: Jitbit Live Chat is a help desk and live chat software solution for small businesses. It allows companies to communicate with customers in real-time through live chat and manage support tickets. Key features include customizable chat widgets, canned responses, visitor tracking, and integration with popular apps.

Key Features Comparison

ChatIsOn Features

• Real-time chat
• Canned responses
• Chat transfer
• Real-time analytics
• Integrations with CRM and help desk tools

Jitbit Live Chat Features

• Live chat
• Help desk ticketing
• Knowledge base
• Visitor tracking
• Canned responses
• Mobile apps
• Customizable chat widgets
• Team inbox
• Multiple chat agents
• Chat transfer
• Chat transcripts
• Integration with popular apps

Pros & Cons Analysis

ChatIsOn

Pros

• Easy to use interface
• Allows quick response to website visitors
• Improves customer engagement
• Provides insights into customer conversations

Cons

• Can be expensive for smaller businesses
• Limited customization options
• Reliant on stable internet connection

Jitbit Live Chat

Pros

• Easy to use interface
• Affordable pricing
• Good feature set for the price
• Mobile apps for agents
• No per agent fees
• Good customer support

Cons

• Limited customization options
• No video/voice chat
• No satisfaction surveys
• No advanced reporting
• No IP blocking

Pricing Comparison

ChatIsOn

• Subscription-Based
• Freemium

Jitbit Live Chat

• Free
• Subscription-Based