Skip to content

ChatIsOn vs Viber

Professional comparison and analysis to help you choose the right software solution for your needs.

ChatIsOn icon
ChatIsOn
Viber icon
Viber

ChatIsOn vs Viber: The Verdict

⚡ Summary:

ChatIsOn: ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Viber: Viber is a free messaging and calling app for smartphones. It uses your phone number to connect you with people in your contacts and allows free calls, texts, photos and video messages over WiFi.

Both tools serve their respective audiences. Compare the features, pricing, and user ratings above to determine which best fits your needs.

Last updated: May 2026 · Comparison by Sugggest Editorial Team

Feature ChatIsOn Viber
Sugggest Score — —
Category Social & Communications Social & Communications

Product Overview

ChatIsOn
ChatIsOn

Description: ChatIsOn is a live chat software that allows companies to communicate with website visitors in real-time. It has features like canned responses, chat transfer, real-time analytics, and integrations with popular CRM and help desk tools.

Type: software

Viber
Viber

Description: Viber is a free messaging and calling app for smartphones. It uses your phone number to connect you with people in your contacts and allows free calls, texts, photos and video messages over WiFi.

Type: software

Key Features Comparison

ChatIsOn
ChatIsOn Features
  • Real-time chat
  • Canned responses
  • Chat transfer
  • Real-time analytics
  • Integrations with CRM and help desk tools
Viber
Viber Features
  • Free calls
  • Free messages
  • Group chats
  • Stickers
  • Photo and video sharing
  • Voice messages
  • Location sharing

Pros & Cons Analysis

ChatIsOn
ChatIsOn

Pros

  • Easy to use interface
  • Allows quick response to website visitors
  • Improves customer engagement
  • Provides insights into customer conversations

Cons

  • Can be expensive for smaller businesses
  • Limited customization options
  • Reliant on stable internet connection
Viber
Viber

Pros

  • Free calls and messages
  • Works across platforms
  • Good call quality
  • Fun stickers and emojis
  • Group chats

Cons

  • Contacts need to be using Viber too
  • Some features are paid only
  • No cloud sync between devices
  • Limited customization options

Related Comparisons

Hike Messenger
vs ChatIsOn vs Viber

Learn More About Each Product

ChatIsOn
ChatIsOn
Reviews, pricing & alternatives →
Viber
Viber
Reviews, pricing & alternatives →

Ready to Make Your Decision?

Explore more software comparisons and find the perfect solution for your needs

ChatIsOn Alternatives
Viber Alternatives
Browse More Software