Cisco Jabber vs Zendesk
A side-by-side look at Cisco Jabber and Zendesk. For an in-depth review of either product, follow the links below.
Cisco Jabber
Social & Communications
Cisco Jabber is a unified communications application that allows users to make audio and video calls, send instant messages, share screens and files, and view others' availability. It integrates with common business tools and directories.
instant-messagingvideo-conferencingscreen-sharingpresenceunified-communications
Zendesk
Online Services
Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.
help-deskticketing-systemcustomer-servicecustomer-support
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