Looking for a Zendesk alternative? We've compiled the best options based on user reviews, features, and pricing to help you find the right fit.
What is Zendesk? Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.
AJ Help Desk SAAS is a cloud-based help desk software that allows businesses to manage customer inquiries and internal IT …
Blinger.io is a user-friendly website builder that allows anyone to create professional-looking websites with no coding required. It has an …
versaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …
Help Desk Authority is a help desk and customer service software that allows companies to manage customer support requests. It …
jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through …
RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …
Best Support System is a customer service software that helps companies deliver exceptional support across channels. It includes shared inbox, …
SupportPal is a help desk and customer support software that allows companies to manage customer queries, tickets, and conversations from …
Vision Helpdesk is a help desk and IT service management software designed for small to large businesses. It features functionalities …
BMC End User Experience Management is a software solution that monitors end user devices and applications to quickly identify and …
ContextSmith is a contextual search assistant that helps you find the most relevant information while you browse the web. It …
Beetil is a cloud-based service management software that allows businesses to track issues, manage projects, and provide customer support. It …
Richmond ServiceDesk is an IT service management software that allows companies to track IT assets, problems, changes, releases, and more. …
BlueFolder is a free open source file manager and organizer software for Windows. It allows managing files and folders efficiently …
ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …
Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …
Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …
AI Service Desk is an intelligent IT service management platform that uses AI and machine learning to automate IT support …
Corteza Service Cloud is an open-source low-code platform for building business applications, process automation, and case management solutions. It provides …
Gorgias Helpdesk is a customer service software that helps companies deliver faster, personalized support across multiple channels like email, live …
Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …
S1 Gateway is an open-source VPN software that allows you to create secure connections between networks over the internet. It …
LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features …
UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …
Zoho Discussions is an online forum and discussion board software that allows organizations to create private online communities to facilitate …
HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …
Axsar Solo is a local network manufacturing execution system software designed for small to medium sized manufacturing businesses. It helps …
HelpDesk by LiveChat is a customer service software that allows companies to manage customer conversations across multiple channels like email, …
JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …
InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …
HelpSite.io is a knowledge base and documentation software that allows you to easily create help centers, knowledge bases, user manuals, …
OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …
Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies …
ZupportDesk is a customer service and help desk software solution that allows companies to manage customer support tickets and requests. …
Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, …
ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …
ContactGate is a cloud-based customer relationship management (CRM) software that helps businesses manage leads, contacts, accounts and opportunities. It features …
Document360 is a document management and workflow software that helps teams collaborate on documents. It has features like cloud storage, …
Product Pains is a product management software that allows you to capture user feedback and complaints to identify problems in …
HelpDeskSaaS is a cloud-based help desk software that allows companies to provide customer support through multiple channels like email, phone, …
Guideblocks is a software that allows users to create interactive guides and tutorials. It has a drag-and-drop interface to build …
Requestbox is an inbox for web requests. It allows users to create a unique URL that others can make HTTP …
Support Hero is a customer service and help desk software that allows companies to manage customer support tickets, knowledge bases, …
Enchant.com is an online reservation management and marketing platform for vacation rental owners and property managers. It provides tools to …
eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …
Logicalware is a user-friendly and affordable business management software designed for small and medium-sized businesses. It offers features like accounting, …
Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with …
Maian Support is a help desk and customer support software that allows companies to manage customer queries and requests efficiently. …
Lotus Themes is a WordPress theme shop that offers a wide variety of professionally designed WordPress themes for blogs, businesses, …
Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer …
ChatbotPack.com is a cloud-based chatbot platform that allows anyone to easily create chatbots for Facebook Messenger, WhatsApp, Telegram, Slack, and …
Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support …
GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket …
iPerceptions is a customer experience analytics platform that helps companies measure and improve the experience on their digital properties. It …
SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …
Clientele ITSM is an IT service management software that helps companies streamline IT operations and deliver excellent service. It offers …
Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. …
iKode Helpdesk is a customer service and support ticketing system that allows companies to manage customer inquiries. It includes features …
Zonka Feedback is a customer feedback and survey software that allows businesses to collect feedback across multiple channels, analyze results, …
SmarterTrack is a help desk and customer service software that provides ticket tracking, knowledge base, live chat, automation, and reporting. …
Supportbench is a help desk and customer support software designed for small to medium-sized businesses. It offers features like ticketing, …
BoardThreads is an online discussion board and forum software that allows you to create an online community. It has features …
Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing …
Mojo Helpdesk is a cloud-based customer service software that allows companies to manage customer support tickets, requests and queries. It …
TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and …
IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …
My Hall Monitor is a classroom management software designed for teachers to monitor student behavior. It allows teachers to assign …
Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …
Alloy Navigator is a data modeling and business process modeling software. It allows users to visually map out databases, processes, …
Doorbell.io is a real-time website chat and analytics platform. It allows businesses to engage with website visitors through live chat …
DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …
Mint Service Desk is a help desk and IT service management software that helps companies deliver excellent customer service. It …
MSM ITSM is an IT service management software that helps manage IT operations and services. It includes features like incident …
Django Helpdesk is an open source ticket and issue tracking system built with the Django web framework for Python. It …
ProProfs Knowledge Base is a software to create internal wikis and FAQ pages for companies. It allows users to easily …
SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …
HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …
Hello Charles is an AI chatbot that simulates conversations with a friendly persona named Charles. It interacts in a human-like …
Banckle Feedback Capture is a customer feedback software that allows businesses to collect, analyze and act on customer feedback across …
Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve customer tickets from a universal inbox.Knowledge base - An online database of support content and self-service answers for customers.Community forums - Customers can interact with each other and find solutions from …
| Software | Pricing | Score |
|---|---|---|
| Zendesk | N/A | — |
| TopScore | Unknown | 19 |
| GetSmily | N/A | — |
| EasyVista | N/A | — |
| AJ Help Desk SAAS | N/A | — |
| Eyenewton | N/A | — |
| Inforobo | N/A | — |
| Zammad | N/A | — |
| Blinger.io | N/A | — |
| versaSRS Service Management | N/A | — |
| HelpShift | N/A | — |
Read full Zendesk review → | Browse Online-Services software