What is Beetil Service Management Software?
Beetil is a comprehensive service management software designed for IT teams and managed service providers (MSPs) to deliver exceptional service experiences. It is an all-in-one solution that includes functionalities such as service desk, asset management, problem management, change management, release management, project management, and knowledge management.
Key features of Beetil include:
- Intuitive multi-channel service desk with SLAs
- ITIL-aligned incident, problem, change and release management
- Centralized asset management and CMDB
- Powerful knowledge base and community portal
- Visual drag and drop workflow designer
- Project planning with Gannt charts
- Time tracking and billing management
- Customizable dashboards and reports
- Flexible API integrations
- Scalable cloud delivery model
With robust process automation capabilities and an engaging user experience, Beetil increases service productivity and customer satisfaction rates. It is suitable for all types of service teams looking to transform their service delivery and adopt ITSM best practices.
Zendesk, Freshservice, Help Scout, VisionProject, Tender Support, InvGate Service Desk, Deskero, Enchant.com, Vivantio, VisionFlow are some alternatives to Beetil Service Management Software.