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Mint Service Desk

Mint Service Desk is a help desk and IT service management software that helps companies deliver excellent customer service. It includes features like ticketing, asset management, knowledge base, and more.
Mint Service Desk alternatives ➤

What is Mint Service Desk?

Mint Service Desk is a comprehensive help desk and IT service management software designed to help companies deliver excellent customer service and support. It includes a wide range of features such as:

  • Ticketing system to track, prioritize, and manage customer support requests
  • Asset management to inventory hardware and software across the organization
  • Knowledge base to document solutions to common issues
  • SLA policies to set response time expectations
  • Reporting dashboards to monitor performance and trends
  • Self-service portal to allow customers to submit tickets, access the knowledge base, and more

Mint Service Desk helps streamline IT support operations in companies of all sizes across various industries. Its intuitive interface and robust feature set make it easy for companies to track, manage, and respond to customer issues efficiently. Automated workflows and customization options allow Mint Service Desk to adapt to specific business needs.

Official Links

Official Website
www.mintsd.com

The Best Mint Service Desk Alternatives

Top Apps like Mint Service Desk

GLPI, ServiceNow, Zendesk, Spiceworks, Freshservice, Helpy.io, Engati, Trengo, CitSmart, Deskero, VisionFlow are some alternatives to Mint Service Desk.
Sugggest an alternative ❐

GLPI

GLPI (Gestionnaire Libre de Parc Informatique) is an open source IT asset management and help desk software application. It allows organizations to inventory their IT hardware and software assets, track support tickets, manage licenses, prepare budget forecasts, and more.Some key features of GLPI include:Discovery and inventory of hardware...

ServiceNow

ServiceNow is a cloud-based IT service management (ITSM) and workflow automation platform. It helps organizations manage and automate IT service processes across the enterprise. Some key details about ServiceNow:Founded in 2004, now a publicly traded companyOffers applications for IT service management, IT operations management, IT business management, customer service management...

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

Spiceworks

Spiceworks is a free, ad-supported IT management software suite aimed at small and mid-size businesses. It includes a variety of features to help IT professionals monitor, manage, and troubleshoot their infrastructure and technology stack.Key features of Spiceworks include:Network monitoring and alertsInventory management and reportingIntegrated help desk and ticketing...

Freshservice

Freshservice is a cloud-based IT service management (ITSM) platform designed to streamline IT operations and improve efficiency. It was launched in 2011 by Freshworks and provides businesses with a fresh approach to ITSM.Some key features of Freshservice include:Ticket Management - Comprehensive ticketing system to track issues and requests. Automated...

Helpy.io

Helpy.io is a comprehensive customer service and help desk software solution designed to enhance customer experience and streamline support operations. Its key features include:- Ticketing system - Manage all customer inquiries and issues with a unified support ticket pipeline including assignment rules, SLA policies, and auto-escalation workflows.-...

Engati

Engati is a leading conversational AI platform used by businesses to automate customer interactions across various channels. It provides an easy-to-use drag-and-drop interface to build highly functional chatbots and virtual assistants without needing any coding knowledge.Key features of Engati include:Visual bot builder with pre-built templates and components to...

Trengo

Trengo is a cloud-based customer relationship management (CRM) platform aimed at small and medium-sized businesses. It provides a suite of tools to help manage key customer interactions including:Lead, contact, and account managementSales opportunity trackingCustomer communication features such as email and SMS marketingReporting and analytics on sales performanceIntegration with other...

CitSmart

CitSmart is a robust citizen relationship management (CRM) platform designed specifically for government agencies and municipalities. It enables organizations to efficiently manage citizen requests, track issues, organize documents and data, automate workflows, and analyze performance through interactive dashboards and reports.Key features of CitSmart include:Service request management - Log...

Deskero

Deskero is a project management and collaboration tool designed for Scrum and Kanban agile software development teams. It aims to simplify agile software development process and improve team collaboration.Key features of Deskero include:Customizable Kanban boards to visualize workSprint planning with backlogs and roadmapsTask, epic, and story managementEstimation and...

VisionFlow

VisionFlow is a powerful yet user-friendly no-code business process management (BPM) and workflow automation platform. It enables organizations to visually map, analyze, improve, and automate complex business processes without the need for coding.With an intuitive drag-and-drop interface, VisionFlow makes it easy for non-technical users to model workflows using a...