BMC End User Experience Management

BMC End User Experience Management is a software solution that monitors end user devices and applications to quickly identify and resolve performance issues. It provides visibility into the user experience to optimize service quality.

BMC End User Experience Management alternatives ➤

What is BMC End User Experience Management?

BMC End User Experience Management (EUE) is an IT monitoring and analytics platform designed to proactively monitor and optimize end user digital experiences across complex, hybrid environments. Key capabilities include:

Real-time and historic visibility into end user, application, and infrastructure performance.
AIOps driven detection, analysis, and remediation of performance issues impacting user productivity.
Monitoring of on-premise, cloud, and SaaS applications from a single pane of glass.
Automated mapping of interdependencies between users, devices, and supporting infrastructure.
Predictive analytics to identify potential experience issues before they impact users.
Integration with leading ITSM & collaboration tools for seamless issue remediation.

BMC EUE equips both IT teams and business leaders with actionable insights to understand the business impact of technology performance issues. This enables faster diagnosis and resolution of incidents hindering employee productivity and satisfaction.

Official Links

Official Website
www.bmc.com/products/product-listing/en...

The Best BMC End User Experience Management Alternatives

Top Apps like BMC End User Experience Management

ServiceNow, Splunk, Zendesk, Raiseaticket, JXplorer, Helpy.io, Engati, Trengo, Inforobo, ExtraHop, Tivoli Business Service Manager, IQLECT are some alternatives to BMC End User Experience Management.

Sugggest an alternative ❐

ServiceNow

ServiceNow is a cloud-based IT service management (ITSM) and workflow automation platform. It helps organizations manage and automate IT service processes across the enterprise. Some key details about ServiceNow:Founded in 2004, now a publicly traded companyOffers applications for IT service management, IT operations management, IT business management, customer service management...

Splunk

Splunk is a software platform that enables users to search, analyze, and visualize the data gathered from the infrastructure, systems, and applications of an organization. It captures, indexes, and correlates real-time data in a searchable repository from which it can generate graphs, reports, alerts, dashboards, and visualizations.Some key features...

Zendesk

Zendesk is a customer service and engagement software company founded in 2007. Its flagship product is Zendesk Support, which is a help desk ticketing system designed to streamline and improve customer service interactions.Key features of Zendesk Support include:Ticket tracking - Agents can track, respond to, collaborate on, and resolve...

Raiseaticket

Raiseaticket is a comprehensive IT service desk and asset management solution designed to help IT teams manage services, assets, and requests more efficiently. Here are some key capabilities of Raiseaticket:Ticket Management - Raiseaticket provides an easy way for end users to submit service tickets via email, portal, chat, or...

JXplorer

JXplorer is an open source, cross-platform LDAP browser and editor. It provides a graphical user interface to query, browse, edit, and manage LDAP directories. Some of the key features of JXplorer include:Intuitive tree-view browsing of LDAP directory contentsCustomizable search forms for querying LDAP dataEditing and modification of LDAP entries...

Helpy.io

Helpy.io is a comprehensive customer service and help desk software solution designed to enhance customer experience and streamline support operations. Its key features include:- Ticketing system - Manage all customer inquiries and issues with a unified support ticket pipeline including assignment rules, SLA policies, and auto-escalation workflows.-...

Engati

Engati is a leading conversational AI platform used by businesses to automate customer interactions across various channels. It provides an easy-to-use drag-and-drop interface to build highly functional chatbots and virtual assistants without needing any coding knowledge.Key features of Engati include:Visual bot builder with pre-built templates and components to...

Trengo

Trengo is a cloud-based customer relationship management (CRM) platform aimed at small and medium-sized businesses. It provides a suite of tools to help manage key customer interactions including:Lead, contact, and account managementSales opportunity trackingCustomer communication features such as email and SMS marketingReporting and analytics on sales performanceIntegration with other...

Inforobo

Inforobo is an open source business intelligence platform that allows organizations to access and analyze data from multiple sources for improved decision making. It was released in 2020 as an alternative to proprietary BI tools like Tableau, Qlik, and Power BI.Key features of Inforobo include:Interactive dashboards and reportsDrag-and-drop interface...

ExtraHop

ExtraHop is a network detection and response (NDR) platform that helps organizations gain operational intelligence about their IT environments. It provides real-time analytics and visibility into network activity across on-premises, cloud, and hybrid infrastructures.ExtraHop automatically discovers devices communicating on the network and collects L2-L7 data, including transactions, protocols...

Tivoli Business Service Manager

Tivoli Business Service Manager (TBSM) is an IT service management software solution from IBM. It helps organizations manage, monitor and optimize their IT services and infrastructure to improve quality of service and availability.Key features and capabilities of Tivoli Business Service Manager include:Discovery and visualization - Automatically discovers IT...

IQLECT

IQLECT is an e-learning software used to create interactive online courses and training programs. It provides a suite of tools that enable teachers, professors, corporate trainers and instructional designers to author rich and engaging learning content.Key features of IQLECT include:Intuitive course authoring tools to build interactive lessons, assessments...