TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and knowledge articles. It provides customizable service request forms, automated workflows, asset management, CMDB, reports, and more.
TOPdesk ITSM is an enterprise-grade IT service management platform designed to help organizations efficiently manage all aspects of IT support and services. It provides powerful capabilities across the main ITSM disciplines:
TOPdesk uses a highly flexible platform that enables organizations to configure forms, fields, workflows, and data models to adapt the system to existing IT processes. It includes extensive APIs for integration with external systems and platforms. TOPdesk offers both cloud and on-premises deployment options backed by certified support and training services.
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