
Description: Engati is an AI-powered conversational automation platform that allows you to build chatbots and virtual assistants for customer service, support, sales, and other business uses. It provides a drag-and-drop visual bot builder to easily create flows, integrates with popular messaging channels, and has built-in NLP capabilities.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: TOPdesk ITSM is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, and knowledge articles. It provides customizable service request forms, automated workflows, asset management, CMDB, reports, and more.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API