Qualaroo

Qualaroo

Qualaroo is a user experience research and survey tool that allows websites to gather customer feedback through surveys, polls, and NPS ratings. It provides insights to improve conversion rates, retention, and satisfaction.
Qualaroo image
survey feedback user-experience customer-satisfaction

Qualaroo: User Experience Research & Survey Tool

Qualaroo is a user experience research and survey tool that allows websites to gather customer feedback through surveys, polls, and NPS ratings. It provides insights to improve conversion rates, retention, and satisfaction.

What is Qualaroo?

Qualaroo is a user experience research and survey software that allows websites to gather targeted customer feedback through surveys, polls, NPS ratings, and more. It integrates directly into websites to collect feedback from visitors in real-time.

Key features include:

  • Surveys - Create targeted surveys that are triggered by time on page, scrolling percentage, URL, and more. Get feedback on website experience, features, pricing, etc.
  • NPS Surveys - Measure and improve Net Promoter Score (NPS) to understand customer loyalty and satisfaction.
  • Polls - Quick one-click polls to garner customer opinions and feedback.
  • Insights - Analyze survey results to understand customer pain points, desires, and behavior. Identify areas for improvement.
  • Targeting - Target feedback forms to specific audiences through URL, cookies, time on page, and other triggers.
  • Integrations - Integrates with popular tools like HubSpot, Salesforce, Slack, and more to access insights.

Overall, Qualaroo is designed specifically for gathering ultra-targeted customer feedback through website surveys to drive growth, engagement, and loyalty.

Qualaroo Features

Features

  1. Surveys
  2. Polls
  3. NPS
  4. Heatmaps
  5. Session Recordings
  6. Funnels

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy to use interface

Integrates with many platforms

Good analytics and reporting

Can target surveys to specific users

Cons

Limited free plan

Can get expensive for larger businesses

Lacks some advanced features of competitors


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