Fresh Feedback
Fresh Feedback is a customer feedback software that allows businesses to collect, analyze and take action on customer feedback across multiple channels. It features review collection, NPS surveys, powerful analytics, workflow automation and integration capabilities.
feedback
reviews
surveys
analytics
automation
Fresh Feedback: Customer Feedback Software
Collect, analyze, and act on customer feedback across multiple channels with Fresh Feedback, a powerful customer feedback software featuring review collection, NPS surveys, analytics, workflow automation, and integration capabilities.
What is Fresh Feedback?
Fresh Feedback is a robust customer feedback software designed to help businesses proactively collect, analyze and take action on customer feedback received across multiple channels. Some key features include:
- Review collection from 150+ sites like Google, Facebook, Yelp, TripAdvisor, etc.
- Net Promoter Score (NPS) surveys to measure customer satisfaction
- Powerful analytics to identify trends, sentiment, keywords and more from customer feedback data
- Workflow automation to assign tasks and alerts based on review content
- Seamless integration with popular business apps like Salesforce, Slack, Zendesk and more
By centralizing all customer feedback data from different sources into one intuitive platform, Fresh Feedback enables businesses to identify opportunities and weaknesses within their company based on real customer experiences. Actionable insights help various teams including marketing, product, CX and others to immediately address customer issues, highlight employee achievements and improve offerings. This allows companies to provide a better customer experience and increase brand loyalty.
Fresh Feedback Features
Features
- Review collection
- NPS surveys
- Powerful analytics
- Workflow automation
- Integration capabilities
Pricing
- Subscription-Based
Pros
Easy to use interface
Customizable surveys
Automated review collection
Sentiment analysis
Integration with popular apps
Cons
Can be pricey for small businesses
Limited custom branding
No offline mode
Official Links
The Best Fresh Feedback Alternatives
Top Business & Commerce and Customer Feedback and other similar apps like Fresh Feedback
Here are some alternatives to Fresh Feedback:
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