Wootric
Wootric is a customer experience management software that helps businesses collect customer feedback through surveys and NPS. It offers features like customizable surveys, automated workflows, customizable reports, and integrations with popular tools.
Wootric: Customer Experience Management Software
Wootric is a customer experience management software that helps businesses collect customer feedback through surveys and NPS. It offers features like customizable surveys, automated workflows, customizable reports, and integrations with popular tools.
What is Wootric?
Wootric is a customer experience (CX) management software designed to help businesses collect, analyze, and act on customer feedback. Here are some key details about Wootric:
- It enables sending customizable surveys like NPS, CSAT, CES to customers via email or integrating them into a product or website.
- Wootric collects customer feedback and provides insights through customizable reports and dashboards to identify areas of improvement.
- It provides features like automated workflows and actions based on survey responses, customized targeting, and advanced analytics.
- Wootric integrates seamlessly with popular business tools like Salesforce, Slack, Zendesk, Intercom, and Segment.
- It is easy to use and implement, ideal for product teams, CX professionals, and businesses looking to improve customer retention.
- Wootric is used by leading companies like FedEx, Calvin Klein, UBS, and Glassdoor.
- It is available as a freemium model with advanced features available on premium plans.
In summary, Wootric is a dedicated CX software to collect real-time customer insights, identify weak points, and take data-driven actions to enhance customer experiences across touchpoints.
Wootric Features
Features
- Customizable surveys
- Automated workflows
- Customizable reports
- Integrations with popular tools
Pricing
- Freemium
- Subscription-Based
Pros
Easy to set up and use
Provides actionable insights
Good customer support
Integrates with many tools
Cons
Can get expensive for larger businesses
Limited customization options
No chat support
Official Links
Reviews & Ratings
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