Chattermill

Chattermill is a customer experience analytics platform that helps companies understand sentiment from customer feedback to improve products, services and experiences. It uses natural language processing and machine learning to analyze various data like surveys, reviews and social media for actionable insights.

Chattermill alternatives ➤

What is Chattermill?

Chattermill is a customer experience analytics software that allows businesses to centralize, analyze and take action on customer feedback data from various sources to improve products, services and customer experiences.

It uses natural language processing and machine learning algorithms to analyze unstructured data like customer surveys, online reviews, feedback forms and social media conversations at scale. Sentiment, topics, categories and other insights are automatically detected.

Key features include:
- Data centralization from 30+ sources including SurveyMonkey, Google Reviews, Facebook, Salesforce, Zendesk etc.
- Sentiment analysis, topic extraction and automatic categorization of feedback data.
- Comparison of feedback data across locations, products, time periods etc.
- Prioritization based on impact so you can focus on the most critical feedback.
- Collaboration tools to discuss insights and create tasks.
- Benchmarks against competitors.
- Executive reporting and presentation-ready reports.

It's easy to get started with simple data integrations and an intuitive interface. Chattermill is used by consumer brands like Airbnb, ClassPass, HelloFresh etc. to help them listen better to the voice of their customers.

Official Links

Official Website
chattermill.io

The Best Chattermill Alternatives

Top Apps like Chattermill

Wootric, SatisMeter, SentiSum, Heedbook, Ask Inline, loyalnow, Promoter.io, Customer.guru, O3 Outreach, Retently Sentiment are some alternatives to Chattermill.

Sugggest an alternative ❐

Wootric

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SatisMeter

SatisMeter is a robust customer satisfaction and feedback software designed to help businesses collect, analyze, and act on customer insights. Here are some key features of SatisMeter:Create and send surveys via email, web links, QR codes, or integrate into your app or websiteCustomize surveys with different question types, logic...

SentiSum

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Heedbook

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Ask Inline

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Loyalnow

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Promoter.io

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Customer.guru

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O3 Outreach

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Retently Sentiment

Retently Sentiment is a cloud-based sentiment analysis software that helps businesses understand how their customers feel about their brand, products or services. It works by analyzing customer feedback including reviews, surveys, social media comments and more using natural language processing and machine learning.Key features include:Sentiment analysis - Categorizes...