Apptentive

Apptentive

Apptentive is a customer engagement platform that helps mobile app developers understand user behavior, identify unhappy customers, and engage users with in-app messages. It provides analytics, surveys, ratings prompts, and more to improve user retention.
Apptentive image
analytics surveys user-retention customer-support

Apptentive: Customer Engagement Platform for Mobile Apps

Apptentive helps mobile app developers understand user behavior, identify unhappy customers, and engage users with in-app messages, providing analytics, surveys, ratings prompts, and more to improve user retention.

What is Apptentive?

Apptentive is a mobile-first customer engagement platform purpose-built for mobile apps. It helps app developers better understand user behavior, identify unhappy customers, and engage users through targeted in-app messages to improve ratings, reviews, and user retention.

Key features of Apptentive include:

  • In-app surveys and ratings prompts to gather structured feedback from users
  • Analytics to understand behavior patterns and identify churn risks
  • Customizable in-app messages for promotions, announcements, polling and more
  • Integration APIs and SDKs for iOS, Android, React Native, Xamarin and more
  • Automated segmentation and workflows based on user data and behaviors
  • Tools to analyze feedback, export reports, and integrate with other systems

Apptentive is trusted by leading brands like The New York Times, Zillow, CBS, and thousands of other mobile apps. It provides the insights and capabilities developers need to build better app experiences, drive engagement, and retain users over time.

Apptentive Features

Features

  1. In-app surveys
  2. Ratings prompts
  3. In-app messaging
  4. Customer support
  5. Analytics
  6. Feedback collection

Pricing

  • Freemium
  • Subscription-Based

Pros

Easy integration

Detailed analytics

Customizable surveys

Can target specific user segments

Good customer support

Cons

Can be pricey for small companies

Limited free plan

Survey design is not very flexible


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