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Clickatell vs VICIdial Contact Center Suite

A side-by-side look at Clickatell and VICIdial Contact Center Suite. For an in-depth review of either product, follow the links below.

Clickatell

Clickatell

Social & Communications

Clickatell is a cloud-based messaging platform that enables businesses to send and receive SMS, chat, email, push notifications and voice messages through APIs. It provides reliable and scalable SMS infrastructure to carry high SMS volumes.

smsapicloudnotifications
VICIdial Contact Center Suite

VICIdial Contact Center Suite

Business & Commerce

VICIdial is an open source contact center software suite that provides capabilities for inbound/outbound voice calls, call recording, IVR menus, agent monitoring, and reporting. It integrates with CRM and other business systems.

call-centerinbound-callsoutbound-callscall-recordingivragent-monitoringreportingcrm-integration