Struggling to choose between Cloud Telephony and Infobip? Both products offer unique advantages, making it a tough decision.
Cloud Telephony is a Business & Commerce solution with tags like cloud, telephony, voice, calls, internet.
It boasts features such as Cloud-based telephony system, Ability to make and receive calls over the internet, Integration with various devices and software, Scalable and flexible solution, Automated call routing and distribution, Call recording and monitoring features, Unified communication and collaboration tools, Mobile and remote access capabilities and pros including Reduced upfront costs and maintenance, Scalability to accommodate business growth, Increased mobility and remote work capabilities, Centralized management and control, Improved customer experience with advanced features, Potential for cost savings on long-distance and international calls.
On the other hand, Infobip is a Online Services product tagged with messaging, voice, video, cloud-communications, customer-engagement.
Its standout features include Omnichannel communications, Conversational messaging, Programmable communications, Customer data platform, Contact center, and it shines with pros like Scalable and reliable infrastructure, Easy integration, Global reach, Flexible pricing, Good support.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
Cloud telephony refers to a voice communication service hosted in the cloud, rather than a business's on-premises phone system. It allows connecting landline and mobile phones to make and receive calls over the internet.
Infobip is a cloud communications platform that enables businesses to build connected customer experiences across messages, voice, and video. Its solutions help companies engage their customers through multiple communication channels.