Cobrowse.io vs BeyondTrust

Struggling to choose between Cobrowse.io and BeyondTrust? Both products offer unique advantages, making it a tough decision.

Cobrowse.io is a Online Services solution with tags like cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

It boasts features such as Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration and pros including Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

On the other hand, BeyondTrust is a Security & Privacy product tagged with privileged-access, access-management, least-privilege, threat-protection.

Its standout features include Password vaulting and management, Session monitoring and recording, Privilege elevation and delegation, Application-to-application password management, Discovery of unmanaged privileged accounts, Integration with IT systems and identity providers, and it shines with pros like Comprehensive privileged access management capabilities, Integration with Active Directory and other IT systems, Detailed session recording and monitoring, Automation of password rotation and changes, Helps enforce least privilege policies.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Cobrowse.io

Cobrowse.io

Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

Categories:
cobrowsing video-chat screen-sharing customer-engagement realtime-support

Cobrowse.io Features

  1. Co-browsing
  2. Video chat
  3. Screen sharing
  4. Real-time support
  5. Session recording
  6. Agent collaboration

Pricing

  • Freemium
  • Subscription-Based

Pros

Improves customer engagement

Reduces support costs

Increases sales conversions

Enables remote troubleshooting

Builds trust through transparency

Cons

Can be perceived as invasive

Requires training for agents

Adds technical complexity

Increases bandwidth usage

Limits customer privacy


BeyondTrust

BeyondTrust

BeyondTrust is a privileged access management software that allows organizations to secure, manage, and monitor privileged user accounts and access. It protects against external and internal threats by enforcing least privilege policies.

Categories:
privileged-access access-management least-privilege threat-protection

BeyondTrust Features

  1. Password vaulting and management
  2. Session monitoring and recording
  3. Privilege elevation and delegation
  4. Application-to-application password management
  5. Discovery of unmanaged privileged accounts
  6. Integration with IT systems and identity providers

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Comprehensive privileged access management capabilities

Integration with Active Directory and other IT systems

Detailed session recording and monitoring

Automation of password rotation and changes

Helps enforce least privilege policies

Cons

Can be complex to deploy and manage

Requires training and change management for adoption

Additional infrastructure requirements compared to basic password managers