Cobrowse.io vs BeyondTrust

Struggling to choose between Cobrowse.io and BeyondTrust? Both products offer unique advantages, making it a tough decision.

Cobrowse.io is a Online Services solution with tags like cobrowsing, video-chat, screen-sharing, customer-engagement, realtime-support.

It boasts features such as Co-browsing, Video chat, Screen sharing, Real-time support, Session recording, Agent collaboration and pros including Improves customer engagement, Reduces support costs, Increases sales conversions, Enables remote troubleshooting, Builds trust through transparency.

On the other hand, BeyondTrust is a Security & Privacy product tagged with privileged-access, access-management, least-privilege, threat-protection.

Its standout features include Password vaulting and management, Session monitoring and recording, Privilege elevation and delegation, Application-to-application password management, Discovery of unmanaged privileged accounts, Integration with IT systems and identity providers, and it shines with pros like Comprehensive privileged access management capabilities, Integration with Active Directory and other IT systems, Detailed session recording and monitoring, Automation of password rotation and changes, Helps enforce least privilege policies.

Feature	Cobrowse.io	BeyondTrust
Overall Score	N/A	N/A
Primary Category	Online Services	Security & Privacy

Product Overview

Cobrowse.io

Description: Cobrowse.io is a customer engagement platform that enables website visitors to interact with customer support agents in real-time through co-browsing, video chat, and screen sharing. It allows agents to guide visitors through the website and troubleshoot issues collaboratively.

BeyondTrust

Description: BeyondTrust is a privileged access management software that allows organizations to secure, manage, and monitor privileged user accounts and access. It protects against external and internal threats by enforcing least privilege policies.

Key Features Comparison

Cobrowse.io Features

• Co-browsing
• Video chat
• Screen sharing
• Real-time support
• Session recording
• Agent collaboration

BeyondTrust Features

• Password vaulting and management
• Session monitoring and recording
• Privilege elevation and delegation
• Application-to-application password management
• Discovery of unmanaged privileged accounts
• Integration with IT systems and identity providers

Pros & Cons Analysis

Cobrowse.io

Pros

• Improves customer engagement
• Reduces support costs
• Increases sales conversions
• Enables remote troubleshooting
• Builds trust through transparency

Cons

• Can be perceived as invasive
• Requires training for agents
• Adds technical complexity
• Increases bandwidth usage
• Limits customer privacy

BeyondTrust

Pros

• Comprehensive privileged access management capabilities
• Integration with Active Directory and other IT systems
• Detailed session recording and monitoring
• Automation of password rotation and changes
• Helps enforce least privilege policies

Cons

• Can be complex to deploy and manage
• Requires training and change management for adoption
• Additional infrastructure requirements compared to basic password managers

Pricing Comparison

Cobrowse.io

• Freemium
• Subscription-Based

BeyondTrust

• Subscription-Based
• Pay-As-You-Go