ConnectWise Control vs LogMeIn Rescue

Struggling to choose between ConnectWise Control and LogMeIn Rescue? Both products offer unique advantages, making it a tough decision.

ConnectWise Control is a Remote Work & Education solution with tags like remote-access, remote-support, screen-sharing, file-transfer, remote-reboot, annotations.

It boasts features such as Screen sharing, Remote control, File transfer, Remote reboot, Annotations, Chat, Unattended access, Mobile access, Recording, Multi-monitor support and pros including Intuitive interface, Robust remote control features, Flexible pricing options, Integration with ConnectWise Manage, High security standards.

On the other hand, LogMeIn Rescue is a Remote Work & Education product tagged with remote-access, remote-support, remote-control, it-management, file-transfer.

Its standout features include Remote access and control of computers and mobile devices, File transfer and sharing, Remote system information and diagnostics, Secure communication and session recording, Collaboration tools for technicians, Branding and customization options, Reporting and analytics, and it shines with pros like Comprehensive remote support features, Secure and reliable remote access, Intuitive user interface, Collaboration tools for technicians, Customizable branding and integration options.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

ConnectWise Control

ConnectWise Control

ConnectWise Control is a remote access and remote support software that allows IT professionals to securely access computers and other devices remotely to diagnose issues, provide support, and manage devices. It offers features like screen sharing, file transfer, remote reboot, annotations, and more.

Categories:
remote-access remote-support screen-sharing file-transfer remote-reboot annotations

ConnectWise Control Features

  1. Screen sharing
  2. Remote control
  3. File transfer
  4. Remote reboot
  5. Annotations
  6. Chat
  7. Unattended access
  8. Mobile access
  9. Recording
  10. Multi-monitor support

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Intuitive interface

Robust remote control features

Flexible pricing options

Integration with ConnectWise Manage

High security standards

Cons

Can be pricey for larger teams

Limited mobile device support

No built-in remote training tools


LogMeIn Rescue

LogMeIn Rescue

LogMeIn Rescue is a remote support and IT management software that allows technicians to remotely access computers and mobile devices to diagnose and resolve issues. It offers features like remote control, file transfer, system info, and more.

Categories:
remote-access remote-support remote-control it-management file-transfer

LogMeIn Rescue Features

  1. Remote access and control of computers and mobile devices
  2. File transfer and sharing
  3. Remote system information and diagnostics
  4. Secure communication and session recording
  5. Collaboration tools for technicians
  6. Branding and customization options
  7. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Comprehensive remote support features

Secure and reliable remote access

Intuitive user interface

Collaboration tools for technicians

Customizable branding and integration options

Cons

Relatively expensive compared to some competitors

Limited free trial period

Can be complex to set up for non-technical users