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Database.com vs FreeScout

A side-by-side look at Database.com and FreeScout. For an in-depth review of either product, follow the links below.

Database.com

Database.com

Business & Commerce

Database.com is a cloud-based, enterprise-grade database service offered by Salesforce. It allows developers to create custom business apps with built-in analytics, logic, and mobile capabilities using Salesforce's infrastructure and platform.

clouddatabaseenterpriseanalyticsmobilesalesforce
FreeScout

FreeScout

Business & Commerce

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.

help-deskshared-inboxticket-managementknowledge-baseforumsautomation

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