
Description: Decibel Insight is a customer experience management software that allows businesses to collect feedback across channels, analyze insights, and take action to improve customer satisfaction. It integrates surveys, reviews, support tickets, and more to provide a unified view of the customer journey.
Type: Open Source Test Automation Framework
Founded: 2011
Primary Use: Mobile app testing automation
Supported Platforms: iOS, Android, Windows

Description: Microsoft Clarity is a user experience analytics tool that provides insights into how visitors interact with your website. It records session replays, heatmaps, and other visualizations to help understand user behavior.
Type: Cloud-based Test Automation Platform
Founded: 2015
Primary Use: Web, mobile, and API testing
Supported Platforms: Web, iOS, Android, API