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Django Helpdesk vs FreeScout

A side-by-side look at Django Helpdesk and FreeScout. For an in-depth review of either product, follow the links below.

Django Helpdesk

Django Helpdesk

Development

Django Helpdesk is an open source ticket and issue tracking system built with the Django web framework for Python. It helps manage, organize and respond to incoming requests and issues from end-users.

pythondjangohelpdeskticketsissues
FreeScout

FreeScout

Business & Commerce

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.

help-deskshared-inboxticket-managementknowledge-baseforumsautomation