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DocumentCloud vs Zendesk

A side-by-side look at DocumentCloud and Zendesk. For an in-depth review of either product, follow the links below.

DocumentCloud

DocumentCloud

News & Books

DocumentCloud is a web-based platform that allows journalists, news organizations, and researchers to upload, annotate, organize, publish, and analyze primary source documents. It facilitates transparency and public access to source documents.

documentsjournalismnewsresearch
Zendesk

Zendesk

Online Services

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, is a help desk ticketing system that allows companies to track, respond to, and resolve customer support tickets.

help-deskticketing-systemcustomer-servicecustomer-support