DoubleVerify vs Escalated
Struggling to choose between DoubleVerify and Escalated? Both products offer unique advantages, making it a tough decision.
DoubleVerify is a Business & Commerce solution with tags like ad-fraud-prevention, measurement, digital-media, verification, optimization, viewability, brand-safety, fraud-detection, traffic-quality.
It boasts features such as Pre-bid ad fraud protection, Post-bid ad fraud protection, Brand safety & suitability, Viewability measurement, Attention and engagement metrics, Reporting and analytics and pros including Detailed transparency into ad delivery, Helps maximize ad performance, Protects brand reputation, Integrates with major ad platforms, Near real-time campaign optimization.
On the other hand, Escalated is a Business & Commerce product tagged with ticketing, automation, customer-support.
Its standout features include Ticket management, Ticket assignment, SLA tracking, Canned responses, Custom automation rules, Reporting and analytics, and it shines with pros like Centralizes customer support in one place, Automates repetitive tasks, Provides visibility into support operations, Customizable to fit business needs.
To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.
DoubleVerify
DoubleVerify is an ad fraud prevention and measurement software that provides solutions for digital media verification and optimization. It allows advertisers, agencies, and publishers to measure ad viewability, brand safety, fraud, and traffic quality across devices.
Categories:
DoubleVerify Features
- Pre-bid ad fraud protection
- Post-bid ad fraud protection
- Brand safety & suitability
- Viewability measurement
- Attention and engagement metrics
- Reporting and analytics
Pricing
- Subscription-Based
- Custom Pricing
Pros
Cons
Escalated
Escalated is a customer service software that allows companies to track, organize, and manage customer support tickets in one place. It provides features like ticket assignment, SLAs, canned responses, and custom rules to automate repetitive tasks.
Categories:
Escalated Features
- Ticket management
- Ticket assignment
- SLA tracking
- Canned responses
- Custom automation rules
- Reporting and analytics
Pricing
- Subscription-Based