EasyCall Phone Call Center vs CallHub

Struggling to choose between EasyCall Phone Call Center and CallHub? Both products offer unique advantages, making it a tough decision.

EasyCall Phone Call Center is a Business & Commerce solution with tags like call-center, cloudbased, inbound-calling, outbound-calling, ivr, call-recording, analytics, omnichannel, crm-integration.

It boasts features such as Inbound and outbound calling, IVR (Interactive Voice Response) menus, Call recording, Analytics and reporting, Omnichannel support (voice, email, chat, etc.), CRM integrations and pros including Cloud-based solution for easy deployment and scalability, Comprehensive call center features in a single platform, Integrations with popular CRM systems, Customizable IVR menus for improved customer experience.

On the other hand, CallHub is a Business & Commerce product tagged with cloudbased, call-routing, ivr-menus, call-recording, realtime-analytics, crm-integration.

Its standout features include Cloud-based call center, Call routing, IVR menus, Call recording, Real-time analytics, CRM integration, and it shines with pros like Easy to set up and use, Scalable, Affordable pricing, Good call quality, Lots of features included.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

EasyCall Phone Call Center

EasyCall Phone Call Center

EasyCall Phone Call Center is a cloud-based call center software solution that provides features for inbound/outbound calling, IVR menus, call recording, analytics, and more. It offers omnichannel support and integrations with popular CRM platforms.

Categories:
call-center cloudbased inbound-calling outbound-calling ivr call-recording analytics omnichannel crm-integration

EasyCall Phone Call Center Features

  1. Inbound and outbound calling
  2. IVR (Interactive Voice Response) menus
  3. Call recording
  4. Analytics and reporting
  5. Omnichannel support (voice, email, chat, etc.)
  6. CRM integrations

Pricing

  • Subscription-Based

Pros

Cloud-based solution for easy deployment and scalability

Comprehensive call center features in a single platform

Integrations with popular CRM systems

Customizable IVR menus for improved customer experience

Cons

Potential learning curve for users unfamiliar with call center software

Pricing may be higher compared to basic phone systems

Dependent on stable internet connectivity for cloud-based operations


CallHub

CallHub

CallHub is a cloud-based call center and phone system for small businesses. It includes features like call routing, IVR menus, call recording, real-time analytics, and integration with CRM platforms.

Categories:
cloudbased call-routing ivr-menus call-recording realtime-analytics crm-integration

CallHub Features

  1. Cloud-based call center
  2. Call routing
  3. IVR menus
  4. Call recording
  5. Real-time analytics
  6. CRM integration

Pricing

  • Subscription-Based

Pros

Easy to set up and use

Scalable

Affordable pricing

Good call quality

Lots of features included

Cons

Can be pricey for larger teams

Limited customization options

No video conferencing

Third-party integrations can be limited