EasyVista vs LanDesk Service Management

Struggling to choose between EasyVista and LanDesk Service Management? Both products offer unique advantages, making it a tough decision.

EasyVista is a Business & Commerce solution with tags like itsm, incident-management, problem-management, change-management, release-management.

It boasts features such as Incident management, Problem management, Change management, Release management, Service catalog, Knowledge management, Asset management, SLA management, Reporting and analytics and pros including Comprehensive ITSM features, User-friendly interface, Automation capabilities, Mobile access, Customizable workflows, Integration with third-party tools.

On the other hand, LanDesk Service Management is a Business & Commerce product tagged with itsm, service-desk, incident-management, change-management.

Its standout features include Incident management, Problem management, Change management, Release management, Service catalog management, Knowledge management, Asset management, Configuration management, Service level management, and it shines with pros like Comprehensive ITSM capabilities, Integration with other LanDesk products, Automation and workflow customization, Reporting and analytics, Mobile access.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

EasyVista

EasyVista

EasyVista is an IT service management (ITSM) software that helps manage IT operations and services. It provides features like incident management, problem management, change management, release management, and more.

Categories:
itsm incident-management problem-management change-management release-management

EasyVista Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service catalog
  6. Knowledge management
  7. Asset management
  8. SLA management
  9. Reporting and analytics

Pricing

  • Subscription-Based
  • Pay-As-You-Go
  • Custom Pricing

Pros

Comprehensive ITSM features

User-friendly interface

Automation capabilities

Mobile access

Customizable workflows

Integration with third-party tools

Cons

Steep learning curve

Complex pricing options

Limited scalability for large enterprises

Lack of native remote control

Dependency on legacy Flash technology


LanDesk Service Management

LanDesk Service Management

LanDesk Service Management is an IT service management software that helps manage IT infrastructure, assets, and services. It includes features like incident management, problem management, change management, release management, service catalog, and more.

Categories:
itsm service-desk incident-management change-management

LanDesk Service Management Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service catalog management
  6. Knowledge management
  7. Asset management
  8. Configuration management
  9. Service level management

Pricing

  • Subscription-Based
  • Pay-As-You-Go

Pros

Comprehensive ITSM capabilities

Integration with other LanDesk products

Automation and workflow customization

Reporting and analytics

Mobile access

Cons

Complex and time consuming implementation

Steep learning curve

Can be expensive for smaller organizations

Limited third party integrations