Eventzilla vs Coconut Tickets

Struggling to choose between Eventzilla and Coconut Tickets? Both products offer unique advantages, making it a tough decision.

Eventzilla is a Business & Commerce solution with tags like events, ticketing, registration, payments.

It boasts features such as Custom registration forms, Event promotion tools, Ticket sales and management, Email notifications, Payment gateway integration and pros including Open source and free, Customizable registration flows, Waitlist support, Discount ticket options, Integration with PayPal and Stripe.

On the other hand, Coconut Tickets is a Business & Commerce product tagged with help-desk, ticketing, customer-support.

Its standout features include Shared inbox, SLAs and reminders, Canned responses, Custom ticket fields, and it shines with pros like Intuitive interface, Automated workflows, Excellent customer support, Simple ticket management.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

Eventzilla

Eventzilla

Eventzilla is an open-source event management and ticketing web application. It allows users to create events, customize registration forms, manage attendees, promote events, and sell tickets online. Key features include custom registration flows, waitlists, discounted tickets, email notifications, and integration with payment gateways.

Categories:
events ticketing registration payments

Eventzilla Features

  1. Custom registration forms
  2. Event promotion tools
  3. Ticket sales and management
  4. Email notifications
  5. Payment gateway integration

Pricing

  • Open Source

Pros

Open source and free

Customizable registration flows

Waitlist support

Discount ticket options

Integration with PayPal and Stripe

Cons

Limited reporting and analytics

No mobile app

Steep learning curve

Requires self-hosting


Coconut Tickets

Coconut Tickets

Coconut Tickets is a simple, intuitive help desk and customer support software. It allows you to manage tickets, automate workflows, and provide excellent customer service. Key features include shared inbox, SLAs and reminders, canned responses, and custom ticket fields.

Categories:
help-desk ticketing customer-support

Coconut Tickets Features

  1. Shared inbox
  2. SLAs and reminders
  3. Canned responses
  4. Custom ticket fields

Pricing

  • Freemium

Pros

Intuitive interface

Automated workflows

Excellent customer support

Simple ticket management

Cons

Limited reporting

No chat support

Fewer features than some competitors