FixMe.IT vs AnyDesk

Struggling to choose between FixMe.IT and AnyDesk? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, AnyDesk is a Remote Work & Education product tagged with remote-desktop, screen-sharing, remote-support, remote-access.

Its standout features include Remote desktop access, File transfer, VPN tunneling, Multi-monitor support, Drawing tools, Address book, Unattended access, Session recording, and it shines with pros like Fast and lightweight, Easy to use interface, Strong encryption, Cross-platform compatibility, Free for personal use.

To help you make an informed decision, we've compiled a comprehensive comparison of these two products, delving into their features, pros, cons, pricing, and more. Get ready to explore the nuances that set them apart and determine which one is the perfect fit for your requirements.

FixMe.IT

FixMe.IT

FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

Categories:
service-desk asset-management ticketing resource-planning change-management knowledge-base

FixMe.IT Features

  1. Incident management
  2. Problem management
  3. Change management
  4. Release management
  5. Service request management
  6. Knowledge base
  7. Asset management
  8. Configuration management
  9. Reporting and analytics

Pricing

  • Subscription-Based

Pros

Easy to use interface

Customizable workflows

Robust access control

Native mobile apps

Integration with popular apps

Self-service portal

Cons

Can be pricey for small teams

Limited custom code extensibility

Third-party integrations cost extra


AnyDesk

AnyDesk

AnyDesk is a fast and lightweight remote desktop software that allows users to securely access computers and other devices remotely. It works across all major operating systems like Windows, macOS, Linux and mobile platforms.

Categories:
remote-desktop screen-sharing remote-support remote-access

AnyDesk Features

  1. Remote desktop access
  2. File transfer
  3. VPN tunneling
  4. Multi-monitor support
  5. Drawing tools
  6. Address book
  7. Unattended access
  8. Session recording

Pricing

  • Freemium
  • Subscription-Based

Pros

Fast and lightweight

Easy to use interface

Strong encryption

Cross-platform compatibility

Free for personal use

Cons

Limited customization options

No mobile device support for Linux

Free version lacks some features like address book