FixMe.IT vs TightVNC

Struggling to choose between FixMe.IT and TightVNC? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, TightVNC is a Remote Work & Education product tagged with remote-access, vnc, desktop-sharing.

Its standout features include Remote desktop access, Cross-platform - works on Windows, Linux, macOS, Encrypted connections using SSL/TLS, File transfer, Multi-monitor support, Copy/paste of text and images, Mouse and keyboard control, and it shines with pros like Free and open source, Lightweight and fast, Secure encrypted connections, Easy to set up and use, Works through firewalls and NAT, Active development community.

Feature	FixMe.IT	TightVNC
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

TightVNC

Description: TightVNC is a free, open source remote desktop software application that uses the VNC protocol to allow users to access and control a remote computer over the internet. It provides secure encrypted connections and cross-platform support.

Key Features Comparison

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

TightVNC Features

• Remote desktop access
• Cross-platform - works on Windows, Linux, macOS
• Encrypted connections using SSL/TLS
• File transfer
• Multi-monitor support
• Copy/paste of text and images
• Mouse and keyboard control

Pros & Cons Analysis

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

TightVNC

Pros

• Free and open source
• Lightweight and fast
• Secure encrypted connections
• Easy to set up and use
• Works through firewalls and NAT
• Active development community

Cons

• Limited features compared to paid options
• No built-in chat or audio support
• Can be difficult to set up port forwarding
• Not optimized for multimedia or 3D applications

Pricing Comparison

FixMe.IT

• Subscription-Based

TightVNC

• Open Source