FixMe.IT vs RustDesk

Struggling to choose between FixMe.IT and RustDesk? Both products offer unique advantages, making it a tough decision.

FixMe.IT is a Business & Commerce solution with tags like service-desk, asset-management, ticketing, resource-planning, change-management, knowledge-base.

It boasts features such as Incident management, Problem management, Change management, Release management, Service request management, Knowledge base, Asset management, Configuration management, Reporting and analytics and pros including Easy to use interface, Customizable workflows, Robust access control, Native mobile apps, Integration with popular apps, Self-service portal.

On the other hand, RustDesk is a Remote Work & Education product tagged with remote-desktop, file-transfer, screen-sharing, remote-access, open-source.

Its standout features include Remote desktop access, File transfer, Audio/video chat, Multiple monitor support, End-to-end encryption, Cross-platform - Windows, Linux, macOS, Open source, and it shines with pros like Free and open source, Easy to set up and use, Fast and responsive remote desktop, Secure encryption, Active development and community.

Feature	FixMe.IT	RustDesk
Overall Score	N/A	N/A
Primary Category	Business & Commerce	Remote Work & Education

Product Overview

FixMe.IT

Description: FixMe.IT is an IT service desk and asset management software. It provides ticketing, resource planning, change management, and knowledge base capabilities for managing IT operations and providing internal support.

RustDesk

Description: RustDesk is an open-source remote desktop software that allows users to securely access other computers over the internet. It offers features like file transfer, audio/video chatting, and support for multiple monitors.

Key Features Comparison

FixMe.IT Features

• Incident management
• Problem management
• Change management
• Release management
• Service request management
• Knowledge base
• Asset management
• Configuration management
• Reporting and analytics

RustDesk Features

• Remote desktop access
• File transfer
• Audio/video chat
• Multiple monitor support
• End-to-end encryption
• Cross-platform - Windows, Linux, macOS
• Open source

Pros & Cons Analysis

FixMe.IT

Pros

• Easy to use interface
• Customizable workflows
• Robust access control
• Native mobile apps
• Integration with popular apps
• Self-service portal

Cons

• Can be pricey for small teams
• Limited custom code extensibility
• Third-party integrations cost extra

RustDesk

Pros

• Free and open source
• Easy to set up and use
• Fast and responsive remote desktop
• Secure encryption
• Active development and community

Cons

• Limited to 1:1 connections
• No mobile apps
• Fewer features than paid alternatives

Pricing Comparison

FixMe.IT

• Subscription-Based

RustDesk

• Free
• Open Source