Description: FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter and Facebook Messenger all in one place. Key features include ticket management, knowledge base, community forums and powerful automation workflows.
Type: software
Pricing: Open Source
Description: Raklet is a shared inbox software that allows teams to collaborate on incoming emails and messages. It consolidates replies into shared threads for greater transparency and efficiency.
Type: software