Raklet
Raklet is a shared inbox software that allows teams to collaborate on incoming emails and messages. It consolidates replies into shared threads for greater transparency and efficiency.
shared-inbox
email-collaboration
teamwork
Raklet: Shared Inbox Software
Collaborate on incoming emails and messages, consolidate replies into shared threads for greater transparency and efficiency with Raklet, a shared inbox software for teams.
What is Raklet?
Raklet is a shared team inbox and collaboration software designed to streamline communication for teams that handle high volumes of incoming messages. It works by routing all incoming emails and messages to a unified inbox where multiple team members can view, discuss, and respond to messages together.
Some key features of Raklet include:
- Shared inbox - All messages come into one place where the whole team can access them.
- Collaboration tools - Team members can comment on messages, assign tasks, set statuses, and have discussions.
- Transparency - There's visibility into who is working on what messages.
- Structured processes - Teams can create automated rules and workflows for common requests.
- Consolidated threads - All responses stay connected in one thread for better context.
- Integrations - Raklet connects with popular tools like Gmail, Slack, Zendesk and more.
- Analytics - Gain insights into team productivity through custom reports.
With its unified inbox and suite of collaboration features, Raklet aims to help teams handle high volumes of leads, support tickets, and other inquiries more efficiently. This improves response times, work distribution, and transparency across the organization.
Raklet Features
Features
- Shared inbox
- Email collaboration
- Message consolidation
- Shared threads
- Transparency
- Efficiency
Pricing
- Freemium
- Subscription-Based
Pros
Improves team communication
Increases productivity
Reduces email clutter
Provides full visibility into conversations
Easy to set up and use
Cons
Can get disorganized with too many users
Limited integration options
No mobile app
Steep learning curve initially
Official Links
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