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FreeSENTRAL vs HelpShift

A side-by-side look at FreeSENTRAL and HelpShift. For an in-depth review of either product, follow the links below.

FreeSENTRAL

FreeSENTRAL

Business & Commerce

FreeSENTRAL is an open-source IT service management software. It includes features like asset management, help desk ticketing, change management, and more. FreeSENTRAL aims to provide a free alternative to paid ITSM tools like ServiceNow and BMC Remedy.

opensourceitsmhelp-deskasset-managementchange-management
HelpShift

HelpShift

Online Services

HelpShift is a customer service platform that provides help desk software, knowledge base software, and in-app self-service support. It allows companies to deliver customer support across multiple channels like in-app messaging, email, web, social media, and more. HelpShift streamlines support operations and improves customer satisfaction.

help-deskknowledge-baseselfservicemultichannelinapp-messagingemailwebsocial-media