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Freshdesk vs InstantChat.io

A side-by-side look at Freshdesk and InstantChat.io. For an in-depth review of either product, follow the links below.

Freshdesk

Freshdesk

Business & Commerce

Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.

helpdeskticketingknowledge-basecustomer-servicesaas
InstantChat.io

InstantChat.io

Social & Communications

InstantChat.io is a free, open-source live chat software designed for websites. It enables real-time conversations between website visitors and agents to provide instant support and increase sales.

chatlive-chatcustomer-supportrealtimemessagingopen-source