Best Freshdesk Alternatives (162)

TopScore

Unknown

TopScore is a learning management system designed for K-12 schools and districts. It provides tools for creating and delivering educational …

GetSmily

GetSmily is a customer service software that helps companies provide exceptional support to their customers. It offers features like ticketing, …

AJ Help Desk SAAS

AJ Help Desk SAAS is a cloud-based help desk software that allows businesses to manage customer inquiries and internal IT …

Eyenewton

Eyenewton is a cross-platform screen magnifier software that helps visually impaired users see items on their computer or mobile device …

Inforobo

Inforobo is an open source business intelligence and data warehousing platform. It provides tools for reporting, analytics, dashboards, and data …

Zammad

Zammad is an open-source helpdesk and customer support system. It features ticket management, knowledge base, customer portal, and integrations with …

versaSRS Service Management

versaSRS is a cloud-based IT service management solution that helps businesses align IT with business goals and improve operational efficiency. …

HelpShift

HelpShift is a customer service platform that provides help desk software, knowledge base software, and in-app self-service support. It allows …

Help Desk Authority

Help Desk Authority is a help desk and customer service software that allows companies to manage customer support requests. It …

Chatwoot

Chatwoot is an open-source customer engagement software and live chat application. It allows businesses to have conversations with customers visiting …

jiLiveChat

jiLiveChat is a live chat and chatbot software for websites. It allows websites to interact with visitors in real-time through …

SysAid

SysAid is an IT service management software that helps organizations manage IT infrastructure, assets, service requests and changes. It includes …

LiveAgent

LiveAgent is a cloud-based customer service software that provides businesses with omnichannel support like live chat, email management, helpdesk ticketing …

RepairShopr

RepairShopr is a cloud-based point of sale and shop management software designed for repair shops and service centers. It allows …

Momentum.link

Momentum.link is a browser extension that replaces new tab pages with a personalized dashboard featuring to-do lists, weather information, inspiration …

Full Help

Full Help is a help authoring and content management software that allows companies to easily create, manage, and deliver help …

Best Support System

Best Support System is a customer service software that helps companies deliver exceptional support across channels. It includes shared inbox, …

SupportPal

SupportPal is a help desk and customer support software that allows companies to manage customer queries, tickets, and conversations from …

Fullview

Fullview is a data visualization and business intelligence software that allows users to connect to data sources, create interactive dashboards …

Froged

Froged is a free and open source blog publishing application built using the Laravel PHP framework. It provides an easy-to-use …

Bizpopuli

Bizpopuli is an all-in-one cloud software that combines project management, accounting, HR, CRM and other business tools into one secure …

Vision Helpdesk

Vision Helpdesk is a help desk and IT service management software designed for small to large businesses. It features functionalities …

UserVoice

UserVoice is a customer feedback and helpdesk software that allows companies to collect feature requests, bug reports, and feedback from …

Brimir

Brimir is an open-source help desk software that allows users to manage customer support tickets, email correspondences, and knowledge base …

Helprace

Helprace is a customer service software that provides ticketing, knowledge base, community forums, and customer support analytics. It helps companies …

Chaskiq

Chaskiq is an open-source alternative to Intercom, providing similar features for managing conversations with customers. It allows businesses to communicate …

Richmond ServiceDesk

Richmond ServiceDesk is an IT service management software that allows companies to track IT assets, problems, changes, releases, and more. …

ProProfs Help Desk

ProProfs Help Desk is a cloud-based customer service software that allows companies to manage customer support tickets, self-service knowledge base, …

Web Help Desk

Web Help Desk is a web-based IT help desk and asset management software. It allows companies to track IT tickets, …

Raiseaticket

Raiseaticket is a cloud-based IT service desk and asset management software. It allows companies to track IT assets, manage service …

AI Service Desk

AI Service Desk is an intelligent IT service management platform that uses AI and machine learning to automate IT support …

Corteza Service Cloud

Corteza Service Cloud is an open-source low-code platform for building business applications, process automation, and case management solutions. It provides …

AzureDesk

AzureDesk is a cloud-based IT service management solution designed to help IT teams manage services, assets, issues and requests. It …

Apptimi

Apptimi is an application lifecycle management and devops platform that helps teams build, test, release and analyze mobile and web …

Znuny

Znuny is an open-source IT monitoring and management software. It provides infrastructure and application monitoring, alerting, reporting, and more for …

UserEcho

UserEcho is a customer feedback and helpdesk software that allows companies to crowdsource ideas and feedback from users. It includes …

Engati

Engati is an AI-powered conversational automation platform that allows you to build chatbots and virtual assistants for customer service, support, …

Bornevia

Bornevia is an open-source workflow management and business process software. It provides tools to model, automate, manage, and optimize business …

EasyDocs

EasyDocs is a document management software that helps organize, store, search and share files efficiently. It has features like drag-and-drop …

SharedBox

SharedBox is a file sharing and collaboration platform that allows teams to store, access, and work on files from any …

Gorgias Helpdesk

Gorgias Helpdesk is a customer service software that helps companies deliver faster, personalized support across multiple channels like email, live …

Helloumi

Helloumi is an open-source, self-hosted alternative to HelloSign for electronically signing documents. It allows users to upload PDFs, add signatory …

Faveo HELPDESK

Faveo Helpdesk is an open source help desk and customer support ticket system. It is feature-rich, customizable, and easy to …

Helpninja

Helpninja is a customer service software that provides businesses with shared inboxes, help desk, knowledge base, and automation tools to …

S1 Gateway

S1 Gateway is an open-source VPN software that allows you to create secure connections between networks over the internet. It …

Astuto

Astuto is a free and open-source network monitoring software. It provides real-time monitoring and alerting for networks and servers. Astuto …

Crust Service Cloud

Crust Service Cloud is a cloud-based customer service software designed for small and medium businesses. It includes features like omnichannel …

UseResponse

UseResponse is a customer service software that helps teams deliver fast, consistent, and personalized support across channels. It enables efficient …

Handesk

Handesk is a help desk and customer support software that aims to make support operations efficient and customer-centric. It provides …

Helpy.io

Helpy.io is a customer service software that provides help desk ticketing features, live chat, and knowledge base capabilities. It includes …

Discut

Discut is an open-source discussion platform that allows for threaded conversations and seamless integration with websites and apps. It features …

FeedbacQ

FeedbacQ is a feedback and survey software that allows businesses to create customizable surveys, polls, and questionnaires to gather feedback …

Beingo

Beingo is an alternative to PowerPoint. It's an online presentation software that allows users to create visually appealing presentations with …

Haash

Haash is an open-source password manager and generator that allows users to securely store passwords and generate strong, random passwords. …

Livewire Messenger

Livewire Messenger is a free, open-source instant messaging software for Windows, Mac, Linux and Android. It provides a simple and …

OpenWidget

OpenWidget is an open-source and customizable widget toolkit for building cross-platform GUI applications. It supports modern UI frameworks and a …

HelpCrunch

HelpCrunch is a help desk and customer service software that allows companies to manage customer support across multiple channels like …

Axsar Solo

Axsar Solo is a local network manufacturing execution system software designed for small to medium sized manufacturing businesses. It helps …

Kampsite

Kampsite is an open-source website builder and content management system designed for small businesses and individuals to easily create professional-looking …

HelpDesk by LiveChat

HelpDesk by LiveChat is a customer service software that allows companies to manage customer conversations across multiple channels like email, …

Deskpro

Deskpro is a helpdesk and customer support software that allows companies to manage customer queries and requests. It includes features …

BusyBench

BusyBench is an open-source benchmarking software designed to evaluate the performance of PostgreSQL databases under intensive workloads. It allows simulating …

JitBit Helpdesk

JitBit Helpdesk is a help desk ticketing system designed for SMBs. Its intuitive interface makes it easy to organize customer …

HESK

HESK is an open source help desk and customer support ticket system. It allows companies to provide customer support through …

The Real Time Chat

The Real Time Chat is a real-time communication web application that allows users to have text conversations in real time. …

InvGate Service Desk

InvGate Service Desk is an IT service management software that allows companies to track, manage, and resolve IT support tickets. …

HelpSite.io

HelpSite.io is a knowledge base and documentation software that allows you to easily create help centers, knowledge bases, user manuals, …

OpenSupports

OpenSupports is an open-source help desk and customer support ticketing system. It allows companies to manage customer support requests and …

Get Satisfaction

Get Satisfaction is a customer engagement platform that allows companies to interact with customers online. It provides tools for companies …

UserDeck

UserDeck is a user research and user testing platform that allows you to recruit participants, conduct moderated and unmoderated studies, …

osTicket

osTicket is an open source ticket support system that allows companies to track, prioritize, and solve customer support tickets. It …

GLPI

GLPI is an open source IT asset management and help desk software. It allows organizations to inventory their IT hardware …

Actioner

Actioner is an automation platform that allows you to build workflows and integrate various apps and services. It provides a …

NodePoint

NodePoint is an open-source node.js content management system and web framework that allows developers to build scalable websites and web …

Screets

Screets is a free and open-source note taking and knowledge management software. It allows users to create rich text documents, …

ZupportDesk

ZupportDesk is a customer service and help desk software solution that allows companies to manage customer support tickets and requests. …

Verax Service Desk

Verax Service Desk is an IT service management software that helps organizations manage IT support tickets, assets, changes, problems, releases, …

ServiceNow

ServiceNow is a cloud-based IT service management (ITSM) platform that helps manage and automate IT service processes. It offers various …

ContactGate

ContactGate is a cloud-based customer relationship management (CRM) software that helps businesses manage leads, contacts, accounts and opportunities. It features …

Live Guide

Live Guide is a remote assistance software that allows support agents to see and control end user devices to troubleshoot …

Product Pains

Product Pains is a product management software that allows you to capture user feedback and complaints to identify problems in …

HelpDeskSaaS

HelpDeskSaaS is a cloud-based help desk software that allows companies to provide customer support through multiple channels like email, phone, …

Vivantio

Vivantio is a provider of cloud-based IT service management software. It offers solutions for IT help desks, asset management, project …

Deskero

Deskero is a project management software designed for agile teams. It provides features like kanban boards, epics, sprints, and assignments …

Sygma

Sygma is a vector graphics editor for Windows focused on illustration, layout, tracing, and prototyping. It offers a minimalistic and …

SageTalk

SageTalk is a software platform for creating automated chatbots and virtual agents. It allows businesses to build conversational AI assistants …

Cerberus

Cerberus is an open source anti-theft and device tracking app for Android devices. It can remotely lock, locate, sound an …

ClickDesk

ClickDesk is a customer service and help desk software that allows companies to provide online customer support through multiple channels …

Helpjuice

Helpjuice is a knowledge base and documentation software that allows you to easily create, organize, and share knowledge bases, user …

HappyFox

HappyFox is a cloud-based customer support and help desk software. It allows companies to manage customer queries, requests and complaints …

Gramchat

Gramchat is an AI-powered grammar checking and writing assistant tool. It helps improve writing by providing grammar and spelling corrections, …

Sirportly

Sirportly is an affordable, easy-to-use help desk and customer support software. It allows companies to manage customer queries and internal …

Support Hero

Support Hero is a customer service and help desk software that allows companies to manage customer support tickets, knowledge bases, …

Enchant.com

Enchant.com is an online reservation management and marketing platform for vacation rental owners and property managers. It provides tools to …

eStreamDesk

eStreamDesk is a cloud-based help desk and customer service software. It allows companies to manage customer support tickets, knowledge base …

KronoDesk

KronoDesk is a help desk and customer support software designed for small businesses. It allows companies to manage customer queries …

Helpspot

Helpspot is a help desk and customer support software designed for small businesses. It allows companies to manage customer support …

Trakdesk

Trakdesk is a cloud-based project management and team collaboration software. It provides features like task management, time tracking, resource planning, …

ChatKlink

ChatKlink is a customer service chat platform that allows businesses to communicate with customers in real-time through live chat on …

Marketeer

Marketeer is a marketing automation and CRM platform that helps businesses nurture leads, manage contacts, automate marketing campaigns, and track …

Casengo

Casengo is a cloud-based IT service desk and support ticketing system that aims to make support ticket management simple for …

eBLVD

eBLVD is a cloud-based website and application builder that allows anyone to create professional looking websites and web apps without …

Deskulu

Deskulu is a free open-source virtual desktop software that allows users to run multiple operating systems on a single physical …

Live Chat 3

Live Chat 3 is a live chat and messaging software designed for websites. It allows website owners to communicate with …

Deskware

Deskware is a desktop platform aimed at helping you optimize your productivity and workflow. It integrates with popular productivity tools …

Maian Support

Maian Support is a help desk and customer support software that allows companies to manage customer queries and requests efficiently. …

BugPlug

BugPlug is a bug tracking and project management tool for software teams. It allows you to log bugs, assign tasks, …

UVdesk

UVdesk is an open-source helpdesk and customer support software. It allows companies to manage customer queries and support tickets through …

ReadyDesk

ReadyDesk is a customer service software that provides shared inbox, help desk, and live chat functionalities for teams. It enables …

Desky Support

Desky Support is a help desk and customer support software designed for small businesses. It allows you to manage customer …

Help Scout

Help Scout is a customer service software that provides shared mailboxes, help desk features, and automation tools to streamline support …

GoToHelpDesk.net

GoToHelpDesk.net is a help desk and IT ticketing software designed for small and medium businesses. It offers features like ticket …

SmarterTrack Help Desk 7

SmarterTrack Help Desk 7 is a customer service and ticketing software that helps manage customer inquiries. It offers features like …

Keeping.com

Keeping.com is a personal inventory and home management platform that helps users track and organize their belongings in their home. …

FreeScout

FreeScout is an open-source help desk and shared inbox software. It allows managing customer inquiries via email, live chat, Twitter …

iKode Helpdesk

iKode Helpdesk is a customer service and support ticketing system that allows companies to manage customer inquiries. It includes features …

Zonka Feedback

Zonka Feedback is a customer feedback and survey software that allows businesses to collect feedback across multiple channels, analyze results, …

SmarterTrack

SmarterTrack is a help desk and customer service software that provides ticket tracking, knowledge base, live chat, automation, and reporting. …

Zent.io

Zent.io is a workflow management platform aimed at solopreneurs and small teams. It allows users to visualize, automate and optimize …

Trengo

Trengo is a customer relationship management (CRM) software designed for small to midsize businesses. It provides tools to manage leads, …

MomentCRM

MomentCRM is a customer relationship management (CRM) software designed for small businesses. It allows users to organize contacts, track communications …

iAdvize

iAdvize is a conversational marketing platform that allows businesses to interact with customers in real-time through chat, voice, video, and …

Missive

Missive is an email service built for team communication with threaded conversations, shared inboxes, and easy search. It helps teams …

Supportbench

Supportbench is a help desk and customer support software designed for small to medium-sized businesses. It offers features like ticketing, …

Interakt

Interakt is a visual collaboration platform that helps remote teams align visually. It allows users to brainstorm ideas, create diagrams …

Zendesk

Zendesk is a customer service software company that provides products to manage customer support interactions. Its flagship product, Zendesk Support, …

Reamaze

Reamaze is a customer service software that provides live chat, help desk, and knowledge base features to help companies support …

Support Incident Tracker

Support Incident Tracker is a help desk software that allows companies to track, manage and resolve customer support tickets. It …

BoardThreads

BoardThreads is an online discussion board and forum software that allows you to create an online community. It has features …

Awesome Support

Awesome Support is a popular WordPress help desk and customer support plugin. It allows you to easily create a ticketing …

Mojo Helpdesk

Mojo Helpdesk is a cloud-based customer service software that allows companies to manage customer support tickets, requests and queries. It …

IntraService

IntraService is a help desk and IT service management software that allows companies to track issues, manage assets and knowledge, …

Helpwise

Helpwise is a customer service software that provides knowledge base creation, customer support ticketing, and live chat capabilities. It aims …

Agent.ai

Agent.ai is a conversational AI platform that allows businesses to build chatbots and virtual agents to automate customer service. It …

My Hall Monitor

My Hall Monitor is a classroom management software designed for teachers to monitor student behavior. It allows teachers to assign …

HelpSpace

HelpSpace is a help desk and customer service software that allows companies to manage customer queries and requests efficiently. It …

Track-It! Help Desk Software

Track-It! is a help desk and asset management software designed for internal IT teams. It includes ticketing, asset management, change …

FeedBear

FeedBear is an RSS reader and feed aggregator that allows you to subscribe to feeds from blogs, news sites, and …

Alloy Navigator

Alloy Navigator is a data modeling and business process modeling software. It allows users to visually map out databases, processes, …

DiamanteDesk

DiamanteDesk is a customer service software that provides ticketing, live chat, knowledge base, and reporting features to help companies support …

Directly

Directly is a customer service software that connects customers directly to experts within a company, providing fast and personalized support …

Helpman

Helpman is a documentation tool that helps create and organize help files, user manuals, knowledge bases, and online documentation for …

Django Helpdesk

Django Helpdesk is an open source ticket and issue tracking system built with the Django web framework for Python. It …

ProProfs Knowledge Base

ProProfs Knowledge Base is a software to create internal wikis and FAQ pages for companies. It allows users to easily …

Kapdesk

Kapdesk is a cloud-based sales collateral management software that allows teams to create, manage and distribute sales collateral in a …

SupportBee

SupportBee is a help desk and shared inbox software designed for SMBs. It allows companies to handle support tickets, live …

HelpMaster

HelpMaster is a help desk and customer support software designed to streamline request management. It provides features like ticketing, knowledge …

Juphy

Juphy is an open-source web-based notebook application for data analysis, visualization, and machine learning. It allows users to combine code, …

Hello Charles

Hello Charles is an AI chatbot that simulates conversations with a friendly persona named Charles. It interacts in a human-like …

Banckle Feedback Capture

Banckle Feedback Capture is a customer feedback software that allows businesses to collect, analyze and act on customer feedback across …