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Freshdesk vs Modular.im

A side-by-side look at Freshdesk and Modular.im. For an in-depth review of either product, follow the links below.

Freshdesk

Freshdesk

Business & Commerce

Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.

helpdeskticketingknowledge-basecustomer-servicesaas
Modular.im

Modular.im

Social & Communications

Modular.im is an open-source alternative to Slack and Microsoft Teams. It is a self-hosted team chat and collaboration platform focused on security, privacy, and customizability.

opensourceselfhostedsecureprivatecustomizableslackalternativeteamchatcollaboration