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Freshdesk vs openKB

A side-by-side look at Freshdesk and openKB. For an in-depth review of either product, follow the links below.

Freshdesk

Freshdesk

Business & Commerce

Freshdesk is a cloud-based customer support software that helps businesses provide exceptional customer service across multiple channels. It offers features like ticketing, knowledge base, community forums, email management, reporting and more.

helpdeskticketingknowledge-basecustomer-servicesaas
openKB

openKB

Office & Productivity

openKB is an open source knowledge base that allows you to easily create a searchable database of questions and answers to serve as an internal wiki. It is self-hosted, customizable, and lightweight.

wikiknowledge-baseqaopen-source

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